Write a review

NatWest: Basic Account reviews

Name: Basic Account
Rating: 4.61 (2075 reviews)

View other NatWest products

4.50

Based on 2,075 reviews, last reviewed 26th Feb 2025

1000% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

78%

13%

Latest highest rating:

4

not the best or worst GREAT WHEN YOU HAVE MONEY NOT SO MUCH WHEN YOU HAVENT AND INTEREST/ EXCHANGE RATES ARE BAD Reviewed on: 26th February 2025

Latest lowest rating:

1

Really poor customer service When I needed some customer support, they were horrendous. I had the example where I was scammed by a car rental company and lost money and also havin... Read more Reviewed on: 30th January 2025

Read all reviews Write a review

About this product

The NatWest Basic Current Account is a free account designed for everyday use. Account holders can benefit from a mobile banking app and 24/7 support. There are also overdraft options available.

There are a range of current accounts on the market designed for managing your everyday finances. What better way to understand which one’s right for you, than by hearing from existing customers? We collect NatWest Basic Current Account reviews to help you make an informed decision when choosing your new account.

Find out how long account holders have had their Basic Current Accounts with NatWest. Read about the main pros and cons of the account. Learn how responsive the customer service team is and how quickly customer issues are resolved. Read about the mobile banking app and the features it provides. Find out if existing customers would recommend the account to family and friends. Browse our NatWest Basic Current Account reviews to find the ones most useful to you.

If you have a Basic Current Account with NatWest, share your experience on Smart Money People. Tell us why you chose this account and how satisfied you’ve been so far. Is this your main bank account? If you use the mobile banking app, which features do you find the most useful? Don’t forget to include any experiences you’ve had with the customer service team. If you’ve had an overdraft on your account, tell us about your experience with it. Whether good or bad, write an honest NatWest Basic Current Account review today. Together, we can help people like you make better financial decisions.

Review NatWest: Basic Account now

Help others make smarter decisions by sharing your own experience.

Write a review

NatWest Basic Account reviews (2075)

Been with Natwest for more than 10 years without an issue!

Natwest is my go to bank. I have been a customer since 2011, and have brought in many members of my family to Natwest including my wife. The customer service is excellent and issues arising are solved effortlessly. Thanks Natwest Reviewed on: 22nd February 2023

Incredibly easy to use and very good support

The UI is incredibly easy to use and easy to find what ever it is you’re looking for. Also the customer service Is wonderful! Also has amazing security. Can’t thank them enough Reviewed on: 21st February 2023

Great banking!

Easy, simple banking with the app and online banking. Reviewed on: 21st February 2023

Good service

I've been with this bank for quite a few years and I have been very happy with it . The staff are very helpful Reviewed on: 21st February 2023

outstanding

love natwest, great bank, very accessible and customer service is great Reviewed on: 21st February 2023

The best among the rest

So Far I Have Encountered Any Difficulties I Can Say The Bank is Good and Excellent Reviewed on: 21st February 2023

Great service, quick solution

Any problems or issues I’ve had have always been quickly sorted and well explained Reviewed on: 21st February 2023

great bank

excellent service in the many years ive been. a customer disapointed however with the dispute a payment side because they never respond to emails Reviewed on: 21st February 2023

No frills current account

I have no DD or use for this account other than the fact there’s an actual branch in my town Reviewed on: 21st February 2023

Excellent

Very very helpful bank all time Reviewed on: 21st February 2023

Do you have a different NatWest product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Plutus Account
from Plutus 0.00 from 0 reviews
Classic Account
from Lloyds Bank 3.96 from 721 reviews
Current Accounts
from London Community Credit Union 1.00 from 3 reviews

There's still more to see!

NatWest has a range of products available. Check the ratings of each product to find the right one for you. View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub