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NatWest: Everyday account reviews

Name: Everyday account
Rating: 4.61 (2101 reviews)

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4.52

Based on 2,101 reviews, last reviewed 4th Nov 2025

No new 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

78%

13%

Latest highest rating:

5

Brilliant and well easy to use easy to understand... Brilliant and well easy to use easy to understand Reviewed on: 15th June 2025

Latest lowest rating:

1

Account Disappeared Left Without Access or Explanation My current account suddenly vanished from the NatWest app right after I transferred money to another bank account in my own name. No warning, no messa... Read more Reviewed on: 4th November 2025

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About this product

The NatWest Everyday account is a basic current account.

There’s no monthly fee for the Everyday account. If you meet the eligibility criteria, you can get a short-term overdraft. Manage your account online or via the NatWest mobile app.

NatWest Everyday account reviews help you find out what it’s really like to be a customer. If you’ve used NatWest before, you can also leave a review and share your experience.

NatWest Everyday account reviews (2101)

Review of the NatWest, Everyday account:

Best bank to go with.

I’ve been with this bank since I was 12. I’m now 23 I had a savings account to start off with so that I can learn about money and savings. You get a card and you can either put money on that car or draw the money off. Once you’ve turned 18 you’ll get a debit card and that card can be used like the savings card but with the ability to use it online and in stores. I’ve never had a problem with my bank growing up and I still use the same bank today because it’s easy to use and they are on the ball with the verify your payment. They constantly keep the app updated and they also keep you updated on what’s new and what’s happening. So an example, I had a Visa card and they emailed me saying that they are changing from visa to master card and at first I was worried about me having to go through lots of paper work etc but they made sure to explain everything in great detail. It was very simple and all my details were the same and nothing had changed except the card itself and it being master card and not visa. They also do student loans and other types of loans as well and it’s very simple to obtain what you need. With this bank you can now change your phone number etc in the banking app, before you had to use a card reader and follow the instructions. Using the card reader isn’t hard but can be tricky to some who have poor eyesight, so I’m glad they added this new feature. With this bank you don’t even have to stay with them, you can start off with a savings account at the same age I did and then go to a different bank of your choice. On of my friends went with NatWest to start off with and then went to Halifax for the point and cash back features… because he loves Costa :) So if you’re looking for a bank to teach your kids about savings and having an easy app to work with then NatWest would be a good choice to start off with. Reviewed on: 31st May 2023

Very honest and helpful and always know their buisness

Very honest and helpful and always know their buisness Reviewed on: 22nd February 2024

It's OK and the app is easy to use

It's OK and the app is easy to use Reviewed on: 21st February 2024

I am a bank pensioner and therefore am tied to...

I am a bank pensioner and therefore am tied to the bank Reviewed on: 21st February 2024

Just what you need from a bank account

Just what you need from a bank account Reviewed on: 20th February 2024

No issues

Excellent experience with NatWest, have been with them for 16 years. Reviewed on: 18th February 2024

A very professional bank .

A very professional bank . Once you are established with them they will help you straight away with loans or credit. Reviewed on: 17th February 2024

I've been a NatWest customer for 30 years and have a...

I've been a NatWest customer for 30 years and have always received excellent customer service from them. They are also always very helpful in-branch too. Reviewed on: 16th February 2024

Good bank for current account and fixed term interes...

Good bank for current account and fixed term interest rate is good Reviewed on: 16th February 2024

Excellent customer service always go the extra mile...

Excellent customer service always go the extra mile to ensure enquiries are met. Reviewed on: 15th February 2024

Service from NatWest

I always managed family finances but was near death in hospital for three weeks and my husband accrued an overdraft equal to three months mortgage. My rare illness hit the headlines for three consecutive weeks and when I visited NatWest I was told not to worry about the overdraft, I would be charged no interest because they knew I’d clear it in time now I was back in charge! Reviewed on: 15th February 2024

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