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NatWest: Cash ISA reviews

4.15
Based on 93 reviews, last reviewed 12th Mar 2025
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9%
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4%

Latest highest rating:

5

Always appointments to discuss money matters Frie... Always appointments to discuss money matters Friendly courteous and I trust them Reviewed on: 12th March 2025
Margaret Gallagher's avatar
Margaret Gallagher

Latest lowest rating:

2

The interest rate on the Help to Buy ISA is very poor. The interest rate on the Help to Buy ISA is very poor. Reviewed on: 23rd November 2024
Douglas B's avatar
Douglas B

About this product

NatWest offers two types of cash ISAs - an instant access cash ISA and a fixed rate cash ISA.

NatWest offer one year or two-year fixed rate cash ISAs which can be opened with £1,000. The NatWest Instant Access ISA can be opened with just £1.

NatWest Cash ISA reviews help you find out what it’s really like to be a customer. If you’ve used NatWest before, you can also leave a review and share your experience.

NatWest Cash ISA reviews (93)

Review of the NatWest, Cash ISA:

shame - I used to like natwest but awful pricing for loyal customers

2
I've been with Natwest 15+ years and always saved/banked with them but every year for last 5 years they have continued to reduce my cash ISA interest rate without fail. It is now a pathetic 0.75% and as a gold account customer (paying £20 p/m) and banking with them for 15+ years I see this as pure profiteering. I have already started to invest my cash elsewhere and will shift my ISA. Then the incentive to continue to bank with them will diminish as competition is fierce for current accounts. Shame on you Natwest, you are taxpayer owned, you should show your loyal (taxpaying) customers a better deal. Reviewed on: 25th January 2015

I think the natwest app is brilliant.

5
The app makes buying or paying things alot easier Really glad I have it. Reviewed on: 18th March 2023

solid and safe

3
family bank reliable solid and boring Reviewed on: 17th March 2023

Best Banking App by miles!

5
I closed my over year old current account with Natwest for the offer of £200 for switching the account to another provider. I have since opened 3 different accounts with 3 different providers and none of them can match up to Natwest's App. I wish I didn't close my current account. Though, I still kept my ISA, I will defo come back for a current account soon. Reviewed on: 13th March 2023

Fantastic

5
Fantastic rates. Easy access. Easy set up Reviewed on: 10th March 2023

Way to Go

5
I went to St Austell (Cornwall) Branch the staff there have always treated me with consideration. The staff went out of their way to help me with my ISA. Reviewed on: 9th March 2023

This ISA was great

5
This ISA term ended but I was able to transfer into another fixed rate ISA, knowing it’s safe and it’s earning a higher rate of interest. Reviewed on: 27th February 2023

Really good

5
Love this bank and services. Easy setup and app / online operation Reviewed on: 22nd February 2023

Friendly branch staff

5
My local branch as always been helpful with my banking needs for the last decade I've been with the bank,appointments are easy to book and if I need any help on cash machine someone is always available to help Reviewed on: 22nd February 2023

I would not use any other Bank.

5
Many yrs ago I was of no fault unfortunately, I had to go bank rupt, and trying to get a bank account was impossible. Natwest was the only Bank who would open an account for me. So I am extremely grateful for your help. Reviewed on: 20th February 2023

Good

5
It’s good, nothing bad about it Reviewed on: 19th February 2023

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