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NatWest: Fixed Rate Mortgage reviews

4.23
Based on 201 reviews, last reviewed 20th Apr 2026
400% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
73%
See only 4 star reviews
13%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
13%

Latest highest rating:

4

They are good and customer service excellent They are good and customer service excellent Reviewed on: 20th April 2026
Yaw Yaw's avatar
Yaw Yaw

Latest lowest rating:

1

Online mortgage has been inaccessible for 2.5 years! Reference number: 84261762 I have not been able to access my online mortgage for 2.5 years because of their faulty IT platforms/systems. And of course... Read more Reviewed on: 21st October 2024
CMBS's avatar
CMBS

About this product

NatWest is a financial services provider offering a range of products and services. Its fixed rate mortgage will offer a set interest rate over a specific amount of time, usually between two to five years, but sometimes ten. It’s important to be confident that you understand the terms, conditions and interest rates of a mortgage. Always ask the lender or an independent advisor if you need help understanding your options.

If a fixed rate mortgage seems right for your circumstances, find out how satisfied homeowners are with NatWest’s product. Our NatWest fixed rate mortgage reviews are written by genuine borrowers with real experience of the lender and product. Gain valuable insight to make an informed decision when taking out your mortgage.

Learn why customers chose the fixed rate mortgage and how satisfied they’ve been throughout the term. Read about the application process and how supportive NatWest was throughout. Find out more about NatWest’s customer service and how well the provider solves its borrowers’ issues. All of this and more can be found in our NatWest fixed rate mortgage reviews.

If you’ve ever taken out a NatWest fixed rate mortgage, write a review on Smart Money People today. Why did you choose the lender and product and are you happy you did? What are the main pros and cons you’ve experienced with the fixed rate mortgage? Don’t forget to include whether you would recommend the lender and product to your family and friends. Share any experience you have with the customer service team. Whether good or bad, write a NatWest fixed rate mortgage review today. Together, we can help people like you make better financial decisions.

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NatWest Fixed Rate Mortgage reviews (201)

Great service

5
Really helpful staff and communication. Easy to follow application process and updates provided throughout. Alot of communication and reassurance during a big step in life! Reviewed on: 13th February 2023

Good app, good communication

5
I primarily use the app for checking on my mortgage, works well and the information is clear Reviewed on: 8th February 2023

Nat west fixed rate mortgage

5
Excellent customer service and easy to apply / paperwork Reviewed on: 21st January 2023

Does what it says on the Tin!

5
Natwest App allows me to access my mortgage and banking products in one go. I can see my card details when i need to make an online purchase but have left my card at home. It also allows me to make transfers easily and securely with multiple reminders and prompts for potential fraud. Reviewed on: 20th January 2023

Simple mortgage

5
Easy to use company with a good fixed rate mortgage offer. Easy to communicate with and check balance. Reviewed on: 19th January 2023

Good product

5
Best rate at the time of viewing Reviewed on: 19th January 2023

Excellent!

5
Excellent online application. Great customer service. Reviewed on: 14th January 2023

Personal service with good value

5
Personal meeting arranged on video call, very informative and helpful. The right product was offered and dealt with very professionally without any fuss or worry Reviewed on: 13th January 2023

Great service

5
Great service Been with them for many years Reviewed on: 12th January 2023

Shocking

1
Shocking bank I earn close to 55 a year never missed a payment I have a very small mortgage I was looking at taking money from the house due to flood damage (insurance didn’t wanna help NatWest also) knocked me back said I couldn’t afford it which I comfortably can? I would avoid this bank like the plague unless your wealthy they have no interest in the common person out of touch if I could give 0 stars I would Reviewed on: 4th January 2023

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