Write a review

NatWest: Home Insurance reviews

Name: Home Insurance
Rating: 3.26 (35 reviews)

View other NatWest products

2.80

Based on 35 reviews, last reviewed 18th Apr 2025

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

46%

11%

37%

Latest highest rating:

5

Great customer service, friendly and knowledgeable. Great customer service, friendly and knowledgeable. Reviewed on: 14th January 2025

Latest lowest rating:

1

"My Sky view has been leaking for duration - e. "My Sky view has been leaking for duration - e.g., several weeks, a month and despite multiple attempts to contact customer service, I have received n... Read more Reviewed on: 23rd February 2025

Read all reviews See your review

About this product

NatWest Home Insurance reviews (35)

Review of the NatWest, Home Insurance:

One word rubbish

Had to have roof repaired after recent storm got in touch with insurance company sent a chap out assessing the damage and said he would be back in touch got a phone call a few days later saying that the storm wasn’t bad enough to cause the damage and declined the claim absolute rubbish Reviewed on: 19th February 2024

Pressure off

In the last year I have left nursing...and it's pay...to take a minimum wage job in a pharmacy. In short, my wage has more than halved. This means my ability to save any spare money at the end of a month is almost none existent. The flexibility of the instant saver account is, at times a life saver. I can add when I can and withdraw when I need to. A long way away from older accounts that have limits attached that require a notice period to access your own money. NatWest guided me through a divorce, sending my daughter to university and supported me when I was a victim of online fraud. Having the knowledge that I can use any savings I have on that 'rainy day' takes some of the pressure of life off. Thank you NatWest for 25 years of service! Reviewed on: 8th March 2023

Home insurance

Really competitive rates and gives me peace of mind Reviewed on: 20th February 2023

Value for money

Always on hand for any queries, and can go into the bank 6 days aweek Reviewed on: 19th February 2023

It is so easy to renew every year

The home insurance policy was easy to arrange and the premiums each month are so manageable. Reviewed on: 18th February 2023

Good value for money

Been with this bank years wouldn’t change for anything Reviewed on: 18th February 2023

NatWest is a great bank

The staff are so friendly and helpful Reviewed on: 18th February 2023

Good policy

I got good policy and natwest meke easier for me. And good deal as well. Reviewed on: 17th February 2023

best home insurance

It was the perfect he insurance for my family. Reviewed on: 17th February 2023

Do not cover cancelled flights

Zero stars, now or ever. The recent strike action that happened in the UK has not been covered by NatWest. At all. Increased costs for rebooking flights, incurred additional travel costs, and problems with car rental, are not covered. Absolutely look elsewhere, as one of the most likely risks of additional costs is not covered, at all. Reviewed on: 6th July 2022

Helpfully customer service

I am happy with NatWest all insurance. Thank you NatWest. Reviewed on: 5th August 2021

Do you have a different NatWest product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Home Insurance
from Leek Building Society 4.96 from 24 reviews
Landlord Insurance
from Just Landlords 4.89 from 9 reviews
Home Insurance
from RBS 3.00 from 10 reviews

Want to see more from NatWest?

Life Insurance
from NatWest 5.00 from 3 reviews
Tracker Rate Mortgage
from NatWest 5.00 from 5 reviews
Natwest Rooster Money
from NatWest 4.92 from 13255 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub