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NatWest: Select Account reviews

Name: Select Account
Rating: 4.56 (711 reviews)

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4.56

Based on 711 reviews, last reviewed 9th Feb 2026

300% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

82%

11%

Latest highest rating:

5

Good experience Good experience and I recommend it to everyone Reviewed on: 9th February 2026

Latest lowest rating:

1

ihave been with the bank for over 30 years i had an... ihave been with the bank for over 30 years i had an overdraft which i only got couse there was a mix up with the money they never ever gave me and inc... Read more Reviewed on: 29th May 2025

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About this product

The NatWest Select Account is an award winning basic current account helps you manage your money in one place, with no monthly fee.

The Select Account can be managed via the mobile banking app and there is an option for a short-term overdraft if you meet the eligibility criteria.

NatWest Select Account reviews help you find out what it’s really like to be a customer. If you’ve used NatWest before, you can also leave a review and share your experience.

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NatWest Select Account reviews (711)

Keep up good work

Good service and very helpful and Reviewed on: 18th February 2023

Fantastic customer service

NatWest app is brilliant, easy to use, lots of info and options. With NatWest your bank is always in your hands. Reviewed on: 18th February 2023

Nice experience with NatWest!

Using it from few months and app is very user friendly, attractive and ease in starting with it. Highly recommended! Reviewed on: 18th February 2023

Outdated

Sadly high street banking is outdated and they cannot keep up with/compare with online banks. Making changes is a hassle, they have too many products, customer service is poor. I have recently closed my NatWest account so they are no longer in control of my money and the reasons above. Reviewed on: 18th February 2023

Always reliable

Banked with Natwest for years. Virtual help has come along way too. Reviewed on: 18th February 2023

How the bank deal with any problems

Had no problem with the bank always deal with any problems straight away Reviewed on: 18th February 2023

Reliable banking

Always helpful and trustworthy if you need advice or assistance it's always readily available been with nat west for decades i have always found them reliable many thanks nat west Reviewed on: 18th February 2023

Exactly how I want an account to be

Natwest is competitive and always has good services to provide Reviewed on: 18th February 2023

Five stars

Easy to use, always good communication, clear and concise and overall it feels that the customer is at the forefront. Reviewed on: 18th February 2023

Great banking

Staff are always helpful, whether on the phone or in the bank, great bank, never ever had any issues. Reviewed on: 18th February 2023

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