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NatWest: Select Account reviews

Name: Select Account
Rating: 4.56 (716 reviews)

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4.56

Based on 716 reviews, last reviewed 22nd Apr 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

82%

11%

Latest highest rating:

5

Innovation, customer focus, and a... Key values include innovation, customer focus, and a digital mindset. Reviewed on: 22nd April 2026

Latest lowest rating:

1

ihave been with the bank for over 30 years i had an... ihave been with the bank for over 30 years i had an overdraft which i only got couse there was a mix up with the money they never ever gave me and inc... Read more Reviewed on: 29th May 2025

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About this product

The NatWest Select Account is an award winning basic current account helps you manage your money in one place, with no monthly fee.

The Select Account can be managed via the mobile banking app and there is an option for a short-term overdraft if you meet the eligibility criteria.

NatWest Select Account reviews help you find out what it’s really like to be a customer. If you’ve used NatWest before, you can also leave a review and share your experience.

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NatWest Select Account reviews (716)

Good customer service that app is easy to use

Good customer service and app is easy to use on your phone Reviewed on: 18th February 2023

Brilliant

NatWest is always good to me they are a great bank Reviewed on: 18th February 2023

I've been with natwest for 10yrs and I'm happy with most things the only thing I had problems with was overdraft upgrade when i was in a jam and got declined i was disappointed to say the least but overall yep good bank

As above I said I'm overall happy with natwest but was left feeling unhelped and dissatisfied when i needed help and wanted my overdraft raised by 100 pounds when I was in a particular jam. Reviewed on: 18th February 2023

Absolutely brilliant Bank Accounts

Love the ease of using Natwest including the range of accounts available and the flexibility on the table which other banks don't offer Reviewed on: 18th February 2023

Best customer service and options

Always found NatWest reliable and helpful. Staff are friendly and treat customers politely Reviewed on: 18th February 2023

The best app out there.

I have used a lot of bank apps and till faye Natwest is the very best. The most friendly user interface with great features. Reviewed on: 18th February 2023

Great bank, awesome App

Switched to NatWest 12 years ago and never needed to look elsewhere, account choice is great, App does everything I need clearly, plus branch facilities/staff are amazing if required. Thanks NatWest! Reviewed on: 18th February 2023

So easy to navigate

No fancy items, just provides the information you need in an easy to use format. Language clear and precise. Reviewed on: 18th February 2023

Excellent

Great service , always helpful and never any problems Reviewed on: 18th February 2023

Great bank

Very easy to use and very secure with updates when payments been made Reviewed on: 18th February 2023

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