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NatWest: Select Account reviews

4.67
Based on 698 reviews, last reviewed 21st Sep 2024
100% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
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82%
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11%
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3%
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1%
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3%

Latest highest rating:

5

Easy to use current account with many features Easy to use and 'attractive' app. Select account comes with many features including attached Digital Regular Saver account that pays 6.17% interest (A... Read more Reviewed on: 24th May 2024
Fiona Jay's avatar
Fiona Jay

Latest lowest rating:

1

Aaron needs to learn his customer skills Just spoken to Aaron, my son was locked out of his online banking. Aaron was very rude, no customer service skills whatsoever. Wasn't helpful in the s... Read more Reviewed on: 21st September 2024
Dee's avatar
Dee

About this product

The NatWest Select Account is an award winning basic current account helps you manage your money in one place, with no monthly fee.

The Select Account can be managed via the mobile banking app and there is an option for a short-term overdraft if you meet the eligibility criteria.

NatWest Select Account reviews help you find out what it’s really like to be a customer. If you’ve used NatWest before, you can also leave a review and share your experience.

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NatWest Select Account reviews (698)

Great bank

5
I've been with NatWest for 8 years nearly. Never had a problem, easy to deal with and you can even get cashback on your bills Reviewed on: 7th February 2019

Caring for carers

5
I'm a full time Mum / Carer who has both a foundation basic account and a select account with NatWest. I ran into financial problems last year when the tenants moved out of my flat / home that I currently have to rent out because I home school my fourteen year old with SEN and have been doing so since 2015. NatWest were fantastic and supported me all the way until I got things sorted out again and re let the flat. I had an unauthorised overdraft and they alleviated my extreme stress and were always on hand to offer support and guidance and not put any pressure on me. I was initially going to sell the property but the sale fell through and so I had to turn times back around and relet. The debt collection team and the telephone banking teams were always there to listen and support my difficult patch. As a care /vulnerable person NatWest help us by not penalising us and believe me that is a huge support, especially when we cannot work and have so much responsibilities on our hands. Thank you NatWest for always being there to listen and help. I always recommend NatWest. Good Luck and you deserve to win that 'Oscar' of the Banking World Awards. Best wishes, Anita Kelleher - proud NatWest customer. Reviewed on: 6th February 2019

brilliant excellent service

5
Natwest mobile app is the best especially when you can get the cash without your debit card Reviewed on: 6th February 2019

Truly Awesome Service!

5
I've been banking with NatWest for almost two decades and I needed to speak with an advisor about my debit card and about the Mobile App. I spoke with Stuart on the Actionline and he was clear and precise. Truly wonderful professional service, and the app is spectacular. Well done! Reviewed on: 6th February 2019

Brill

5
Natwest customer service is brilliant, they're fast and efficient and always helpful. The mobile banking app is great I love the get cash Reviewed on: 6th February 2019

great service

5
mobile app is fantasic, and great customer service when calling up Reviewed on: 6th February 2019

Excellent Service

5
The mobile app is brilliant and they make it better all the time. Reviewed on: 6th February 2019

The best banking app from the best bank

5
Truly have customers needs with everything they are doing. Getting better and better. Well done NatWest. Keep going! Reviewed on: 5th February 2019

excellent

5
I would, and have recommended NatWest to my friends and family. in fact just recently I got two of my friends to switch over to NatWest from Nationwide as when I showed them our app it was far better and also there was a switching incentive of £150 which definitely sealed the deal! Reviewed on: 5th February 2019

NatWest Great Service

5
I have not had 1 bad experience with NatWest. They are always very helpful when I need to contact them. the banking app they have makes all my banking needs so easy and quick. I especially like to he messaging service within the app which I find fantastic. Reviewed on: 5th February 2019

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