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NatWest: Select Account reviews

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4.56
Based on 711 reviews, last reviewed 9th Feb 2026
300% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
82%
See only 4 star reviews
11%
See only 3 star reviews
3%
See only 2 star reviews
1%
See only 1 star reviews
3%

Latest highest rating:

5

Good experience Good experience and I recommend it to everyone Reviewed on: 9th February 2026
Luai's avatar
Luai

Latest lowest rating:

1

ihave been with the bank for over 30 years i had an... ihave been with the bank for over 30 years i had an overdraft which i only got couse there was a mix up with the money they never ever gave me and inc... Read more Reviewed on: 29th May 2025
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david cauwood
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About this product

The NatWest Select Account is an award winning basic current account helps you manage your money in one place, with no monthly fee.

The Select Account can be managed via the mobile banking app and there is an option for a short-term overdraft if you meet the eligibility criteria.

NatWest Select Account reviews help you find out what it’s really like to be a customer. If you’ve used NatWest before, you can also leave a review and share your experience.

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NatWest Select Account reviews (711)

easy and safe

5
Easy to navigate with timely reminders to avoid scams Reviewed on: 5th December 2019
Pam Brimage's avatar
Pam Brimage

Happy with Natwest

5
My local branch is easily accessible to me. Reviewed on: 27th November 2019
Justine's avatar
Justine

Excellent service

5
Great customer service. Great bank very personable Reviewed on: 22nd November 2019
Abby May's avatar
Abby May

Very Straight Forwadd

5
Their customer service is very straight forward and very fast in processing queries. Was abroad last year and kept on getting my card blocked due to the dodgy ATMs, however the staff were always understanding when I phoned. Reviewed on: 21st November 2019
HY's avatar
HY

Absolutely amazing App!!

5
This App has changed my life. I dont know what i would do without it. Amazing features and caters for all needs Reviewed on: 6th November 2019
Abbas's avatar
Abbas

Love the app

5
i can't think of what i'd do without this app. Going into branch is a distant memory and i can contact a member of staff directly through the app now anyway. Reviewed on: 6th November 2019
AM98's avatar
AM98

Excellent

5
Natwest are brilliant. Customer service was bang on when I needed anything and the Twitter team are extremely helpful. Reviewed on: 5th November 2019
Daniel Rae's avatar
Daniel Rae

Great bank with great online banking application

5
I have got a select account in this bank and I am very pleased with it's online banking and the type of services it provides to their customers.i give it 5***** Reviewed on: 9th June 2019
Ghulam R Rasouli 's avatar
Ghulam R Rasouli

Great customer service

5
Always happy to help when you pop into the branch. Reviewed on: 16th April 2019
Marc Chivers's avatar
Marc Chivers

Poor customer service

1
Not a good experience at all. Would not recommend. Reviewed on: 15th April 2019
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smurfpunx

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