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NatWest: Select Account reviews

Name: Select Account
Rating: 4.56 (711 reviews)

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4.56

Based on 711 reviews, last reviewed 9th Feb 2026

300% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

82%

11%

Latest highest rating:

5

Good experience Good experience and I recommend it to everyone Reviewed on: 9th February 2026

Latest lowest rating:

1

ihave been with the bank for over 30 years i had an... ihave been with the bank for over 30 years i had an overdraft which i only got couse there was a mix up with the money they never ever gave me and inc... Read more Reviewed on: 29th May 2025

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About this product

The NatWest Select Account is an award winning basic current account helps you manage your money in one place, with no monthly fee.

The Select Account can be managed via the mobile banking app and there is an option for a short-term overdraft if you meet the eligibility criteria.

NatWest Select Account reviews help you find out what it’s really like to be a customer. If you’ve used NatWest before, you can also leave a review and share your experience.

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NatWest Select Account reviews (711)

Family Banking

Myself and family members have always banked with Natwest. They provide an outstanding customer service. I’ve never had a bad experience with them. Reviewed on: 10th February 2019

lifetime customer

no extra benefits and have experienced poor service. Reviewed on: 10th February 2019

Great account, easy to setup & access

Great account, easy to setup & access Reviewed on: 8th February 2019

Great bank

I've been with NatWest for 8 years nearly. Never had a problem, easy to deal with and you can even get cashback on your bills Reviewed on: 7th February 2019

Caring for carers

I'm a full time Mum / Carer who has both a foundation basic account and a select account with NatWest. I ran into financial problems last year when the tenants moved out of my flat / home that I currently have to rent out because I home school my fourteen year old with SEN and have been doing so since 2015. NatWest were fantastic and supported me all the way until I got things sorted out again and re let the flat. I had an unauthorised overdraft and they alleviated my extreme stress and were always on hand to offer support and guidance and not put any pressure on me. I was initially going to sell the property but the sale fell through and so I had to turn times back around and relet. The debt collection team and the telephone banking teams were always there to listen and support my difficult patch. As a care /vulnerable person NatWest help us by not penalising us and believe me that is a huge support, especially when we cannot work and have so much responsibilities on our hands. Thank you NatWest for always being there to listen and help. I always recommend NatWest. Good Luck and you deserve to win that 'Oscar' of the Banking World Awards. Best wishes, Anita Kelleher - proud NatWest customer. Reviewed on: 6th February 2019

brilliant excellent service

Natwest mobile app is the best especially when you can get the cash without your debit card Reviewed on: 6th February 2019

Truly Awesome Service!

I've been banking with NatWest for almost two decades and I needed to speak with an advisor about my debit card and about the Mobile App. I spoke with Stuart on the Actionline and he was clear and precise. Truly wonderful professional service, and the app is spectacular. Well done! Reviewed on: 6th February 2019

Brill

Natwest customer service is brilliant, they're fast and efficient and always helpful. The mobile banking app is great I love the get cash Reviewed on: 6th February 2019

great service

mobile app is fantasic, and great customer service when calling up Reviewed on: 6th February 2019

Excellent Service

The mobile app is brilliant and they make it better all the time. Reviewed on: 6th February 2019

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