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NatWest: Select Account reviews

Name: Select Account
Rating: 4.56 (716 reviews)

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4.56

Based on 716 reviews, last reviewed 22nd Apr 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

82%

11%

Latest highest rating:

5

Innovation, customer focus, and a... Key values include innovation, customer focus, and a digital mindset. Reviewed on: 22nd April 2026

Latest lowest rating:

1

ihave been with the bank for over 30 years i had an... ihave been with the bank for over 30 years i had an overdraft which i only got couse there was a mix up with the money they never ever gave me and inc... Read more Reviewed on: 29th May 2025

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About this product

The NatWest Select Account is an award winning basic current account helps you manage your money in one place, with no monthly fee.

The Select Account can be managed via the mobile banking app and there is an option for a short-term overdraft if you meet the eligibility criteria.

NatWest Select Account reviews help you find out what it’s really like to be a customer. If you’ve used NatWest before, you can also leave a review and share your experience.

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NatWest Select Account reviews (716)

brilliant excellent service

Natwest mobile app is the best especially when you can get the cash without your debit card Reviewed on: 6th February 2019

Truly Awesome Service!

I've been banking with NatWest for almost two decades and I needed to speak with an advisor about my debit card and about the Mobile App. I spoke with Stuart on the Actionline and he was clear and precise. Truly wonderful professional service, and the app is spectacular. Well done! Reviewed on: 6th February 2019

Brill

Natwest customer service is brilliant, they're fast and efficient and always helpful. The mobile banking app is great I love the get cash Reviewed on: 6th February 2019

great service

mobile app is fantasic, and great customer service when calling up Reviewed on: 6th February 2019

Excellent Service

The mobile app is brilliant and they make it better all the time. Reviewed on: 6th February 2019

The best banking app from the best bank

Truly have customers needs with everything they are doing. Getting better and better. Well done NatWest. Keep going! Reviewed on: 5th February 2019

excellent

I would, and have recommended NatWest to my friends and family. in fact just recently I got two of my friends to switch over to NatWest from Nationwide as when I showed them our app it was far better and also there was a switching incentive of £150 which definitely sealed the deal! Reviewed on: 5th February 2019

NatWest Great Service

I have not had 1 bad experience with NatWest. They are always very helpful when I need to contact them. the banking app they have makes all my banking needs so easy and quick. I especially like to he messaging service within the app which I find fantastic. Reviewed on: 5th February 2019

Great Bank

The Bank has adopted digital banking at an exemplary standard, makes it so much easier for me to bank on the go. Reviewed on: 5th February 2019

Love the app!

It's so clean and simple to use, plus now I can see my pending transactions, which makes it much easier to manage everything through the app. I also love the Get Cash feature. I use it all the time when I need cash and left my card at home. It means it is my favourite banking app. Reviewed on: 31st January 2019

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