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NatWest: Select Account reviews

Name: Select Account
Rating: 4.67 (698 reviews)

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4.67

Based on 698 reviews, last reviewed 21st Sep 2024

100% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

82%

11%

Latest highest rating:

5

Easy to use current account with many features Easy to use and 'attractive' app. Select account comes with many features including attached Digital Regular Saver account that pays 6.17% interest (A... Read more Reviewed on: 24th May 2024

Latest lowest rating:

1

Aaron needs to learn his customer skills Just spoken to Aaron, my son was locked out of his online banking. Aaron was very rude, no customer service skills whatsoever. Wasn't helpful in the s... Read more Reviewed on: 21st September 2024

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About this product

The NatWest Select Account is an award winning basic current account helps you manage your money in one place, with no monthly fee.

The Select Account can be managed via the mobile banking app and there is an option for a short-term overdraft if you meet the eligibility criteria.

NatWest Select Account reviews help you find out what it’s really like to be a customer. If you’ve used NatWest before, you can also leave a review and share your experience.

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NatWest Select Account reviews (698)

Basic account - fantastic experience

From branch and call centre staff to simple and reliable mobile and online banking - It is all good! Reviewed on: 31st December 2018

Mobile Banking is great with the Select Account

Good, basic account, best for a start-up account. Reviewed on: 29th December 2018

Amazing product great company

Amazing. Perfect for me. Helps manage my money Reviewed on: 24th December 2018

Evolution

NatWest has evolved it's branches to be able to offer a modern in branch experience, UK based call centres if you need them and high quality digital banking. Reviewed on: 23rd December 2018

Very good

I love it because easy to use alots all time because I need borrow money loan for Xmas and holiday Reviewed on: 20th December 2018

Ok service but online banking/app a problem

Downloaded and installed phone app but then their systems blocked all my access to online banking/app login due to unusual activity on my account - it was me installing and registering for the app which they classed as unusual and then took over an hour on the phone to sort so I could do anything!!! Otherwise it was reasonably good service. Reviewed on: 24th November 2018

Inefficient and keep no notes

Pass you around from department to department, despite having been with them for some time. When finally do get through to someone, they sometimes are helpful. Reviewed on: 15th November 2018

Great bank

Always helpful when I go in store, lots of great advise and provide good information and banking options Reviewed on: 8th November 2018

fantastic

great for the balances and transfers on the go Reviewed on: 7th November 2018

Best app around

As a customer who is constantly on the move, I don't have time to manage my money via online banking or visiting a branch. The NatWest app allows me to manage my money on the go effectively Reviewed on: 7th November 2018

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