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NatWest: Select Account reviews

Name: Select Account
Rating: 4.66 (711 reviews)

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4.54

Based on 711 reviews, last reviewed 23rd Jan 2026

200% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

82%

11%

Latest highest rating:

5

Been with bank for over 30 years and no concerns Been with bank for over 30 years and no concerns Reviewed on: 23rd January 2026

Latest lowest rating:

1

ihave been with the bank for over 30 years i had an... ihave been with the bank for over 30 years i had an overdraft which i only got couse there was a mix up with the money they never ever gave me and inc... Read more Reviewed on: 29th May 2025

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About this product

The NatWest Select Account is an award winning basic current account helps you manage your money in one place, with no monthly fee.

The Select Account can be managed via the mobile banking app and there is an option for a short-term overdraft if you meet the eligibility criteria.

NatWest Select Account reviews help you find out what it’s really like to be a customer. If you’ve used NatWest before, you can also leave a review and share your experience.

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NatWest Select Account reviews (711)

Incredible App

I used to have to spend a lot of time on my online banking or on the phone through to call centres, now I don't really ever need to call as all of my regular transactions I can now carry out on the app! Reviewed on: 11th January 2019

Great customer service

nothing is ever too much for the friendly and reliable staff and I love the amazing mobile app Reviewed on: 11th January 2019

Natwest APP

I've recently applied for a Natwest mortgage which was a very simple process. I didn't have to provide any physical papers so I could do this despite living in Northern Ireland where Natwest do not have a physical presence. I also have a select account with them and use their app daily, it's very easy to use and it have a get cash feature and now shows pending transactions as well. It the best app of any of the banks I have. Reviewed on: 11th January 2019

Great App

It is all about how brilliant the app is, so easy to use. Perfect! Reviewed on: 10th January 2019

I would like to recommend the Natwest Mobile App as i use it all the time and find it so useful and user friendly!

I have a basic select account and use the app to transfer money between accounts, pay people upto £500 i just use a passcode to log in within seconds and it is so convenient and easy to use! I would be lost without it. Compared to other banks and banking APPs I use, this is definitely the best so far! Reviewed on: 10th January 2019

100% Recommendation

We have great teams who are on hand to assist with banking needs but we also have an incredibly user friendly app that can be navigated by people of all ages! We have Cora who is on hand to answer any queries and respond to customer to save them having to call us and they can access all of their banking at their finger tips! Having pending transactions is a fantastic bonus too. Reviewed on: 10th January 2019

Mobile app

The ease of the Natwest app means that I can manage my accounts without ever having to go a branch again! Reviewed on: 9th January 2019

Best Mobile App

The NatWest mobile app is fantastic! So easy to use and really saves so much time! Its convenience was what I was looking for and it is definitely convenient! Reviewed on: 9th January 2019

Best App

Most up to date app flexible for all customers! Reviewed on: 9th January 2019

Good customer service

I have had many queries with NatWest which are all fixed very quickly. Reviewed on: 9th January 2019

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