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NatWest: Reward Account reviews

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4.78
Based on 950 reviews, last reviewed 12th Jun 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
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Latest highest rating:

5

Excellent customer service Excellent customer service always got your back, no problem is to big or to small.An outstanding bank that is always there for it's customers and puts... Read more Reviewed on: 12th June 2025
Tony Estabrook 's avatar
Tony Estabrook

Latest lowest rating:

1

Reward voucher not accepted, B&Q Exchanged £100 of rewards for a £100 B&Q voucher, however B&Q will not accept the voucher and NatWest won’t cancel the voucher and refund back to the ... Read more Reviewed on: 20th June 2024
Geoff N C's avatar
Geoff N C
Read all reviews See your review

About this product

The NatWest Reward Account allows you to earn rewards from direct debits and spending at NatWest’s partner retailers.

Rewards can be exchanged for eGift cards or cashback, or you can choose to donate them to charity. This current account has a low monthly fee and gives account holders access to NatWest’s mobile banking app.

NatWest Reward Account reviews help you find out what it’s really like to be a customer. If you’ve used NatWest before, you can also leave a review and share your experience.

NatWest Reward Account reviews (950)

Review of the NatWest, Reward Account:

Good simple cash back credit card.

3
Good simple cash back credit card. Used this for many years. Can select when to claim the cash back so can let it build up before I claim it via the app. Easy to use. Reviewed on: 23rd August 2024
Macone's avatar
Macone

Banking App

5
Easy to use Banking App with lots of features Reviewed on: 30th March 2023
Anne Hancock's avatar
Anne Hancock

I like the reward I get from my reward account

5
I love that I can use my Natwest app to do another of things without going to the bank Reviewed on: 30th March 2023
Awe Joy's avatar
Awe Joy

Great bank

5
I've banked with natwest for many here and always found them to helpful and friendly. The banking app is so easy to use and if I am confused by anything I know I can go into the bank and they are always willing to help. Reviewed on: 28th March 2023
Katrina Metcalfe's avatar
Katrina Metcalfe

Best app

5
Easy to use and easy to understand Reviewed on: 28th March 2023
Muhammad malik's avatar
Muhammad malik

First Class Bank

5
Loved the incentive to move, switching account was easy and stress-free. Would easily recommend Natwest to others for banking and investments. The range of products available is fantastic, I can invest, save, get a mortgage and if I'm ever stuff brilliant customer service is on hand to help Reviewed on: 27th March 2023
Mr. W's avatar
Mr. W

New customer

5
Well, I’m really glad I changed my account NatWest have been very helpful and all my dd’s moved with no bother at all!! Interest rate is excellent and so is the service, I have already recommended them to my family Reviewed on: 26th March 2023
Linda N's avatar
Linda N

NatWest reward account

5
Easy to set up, with 2 direct debit per month it becomes free as monthly fees are offset. Combines well with the first saver account to save some cash every month. I like it. Reviewed on: 26th March 2023
Anonymous's avatar
Anonymous

Very Friendly and kind, helpful Personal Assistant.

5
I feel Secure and Safe with NatWest Banking. The staffs are always very helpful. Thank you Reviewed on: 26th March 2023
Kubra Ocal's avatar
Kubra Ocal

Great bank

5
I am overall satisfied with the application! Reviewed on: 25th March 2023
Nina's avatar
Nina

Satisfactory service

4
Been a natwest customer for 50 years and have never had any problems of any significance. Reviewed on: 25th March 2023
John Robinson's avatar
John Robinson

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