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NatWest: Reward Account reviews

4.79
Based on 983 reviews, last reviewed 26th Mar 2026
2600% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
89%
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8%
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1%
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1%
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1%

Latest highest rating:

5

Natwest Reward account great return on direct debits. Reward account only £2 pm.gives great return on direct debits ....only 2 gives £4 pm .Soon mounts up by end of year. Reviewed on: 26th March 2026
bemmybristol's avatar
bemmybristol

Latest lowest rating:

1

I recently experienced raising a dispute through Nat... I recently experienced raising a dispute through NatWest, and I have to say, the process has been incredibly complicated and frustrating. The process ... Read more Reviewed on: 18th November 2025
Madalina M's avatar
Madalina M

About this product

The NatWest Reward Account allows you to earn rewards from direct debits and spending at NatWest’s partner retailers.

Rewards can be exchanged for eGift cards or cashback, or you can choose to donate them to charity. This current account has a low monthly fee and gives account holders access to NatWest’s mobile banking app.

NatWest Reward Account reviews help you find out what it’s really like to be a customer. If you’ve used NatWest before, you can also leave a review and share your experience.

NatWest Reward Account reviews (983)

Review of the NatWest, Reward Account:

Good simple cash back credit card.

3
Good simple cash back credit card. Used this for many years. Can select when to claim the cash back so can let it build up before I claim it via the app. Easy to use. Reviewed on: 23rd August 2024

It's alright

5
40 years with the same bank. ........... Reviewed on: 1st March 2023

Great way to get rewards

5
Easy to use reduces cost of banking. Reviewed on: 1st March 2023

Really easy

5
The NatWest app is excellent and easy to use Reviewed on: 1st March 2023

Excellent

5
I’ve been using the app since Covid lockdown and it’s been great. It’s easy to use and it helps me to keep track of my account, payments and direct debits. It’s fantastic. Reviewed on: 1st March 2023

Best bank I was with

5
The mobile app is great, everything in one place and very intuitive in working with. I can see my credit ratings in the app which is very convenient. The bank keeps improving constantly so from the good one they are now simply the best! Reviewed on: 1st March 2023

Awesome A to Z

5
It's everything a bank and a bank account should be. Flawless from top to bottom. It doesn't only meet stated needs, it even preempt future needs. Can't fault it at all. 10 out of 10! Reviewed on: 28th February 2023

The APP is very easy to navigate

5
Straight forward navigation, user friendly and easy to access Reviewed on: 28th February 2023

Brilliant

5
Nay west is easy to talk to and communicate with and the app is brilliant easy to use and keeps getting better. Reviewed on: 28th February 2023

Current account that can do it all

5
This Reward current account is great for a regular reward. Meeting the Direct Debit terms and signing in to the app often is easy to do. Natwest's mobile app is the best I have used, compared to 5 other large UK banks. I can do everything I need in there - 2 recent highlights are paying in cheques by photo and online chat to chat about security worries. I was connected with a real person quickly and easily. It's great at generating QR codes or links to help split bills with friends. I really haven't used cash for 3 years+ and this app helps. Reviewed on: 28th February 2023

Great family bank

5
NatWest has something available for everyone in the family with staff ready to work at any time of the day to get you what you need. Reviewed on: 28th February 2023

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