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NatWest: Reward Account reviews

Name: Reward Account
Rating: 4.83 (950 reviews)

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4.78

Based on 950 reviews, last reviewed 12th Jun 2025

90% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

Excellent customer service Excellent customer service always got your back, no problem is to big or to small.An outstanding bank that is always there for it's customers and puts... Read more Reviewed on: 12th June 2025

Latest lowest rating:

1

Reward voucher not accepted, B&Q Exchanged £100 of rewards for a £100 B&Q voucher, however B&Q will not accept the voucher and NatWest won’t cancel the voucher and refund back to the ... Read more Reviewed on: 20th June 2024

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About this product

The NatWest Reward Account allows you to earn rewards from direct debits and spending at NatWest’s partner retailers.

Rewards can be exchanged for eGift cards or cashback, or you can choose to donate them to charity. This current account has a low monthly fee and gives account holders access to NatWest’s mobile banking app.

NatWest Reward Account reviews help you find out what it’s really like to be a customer. If you’ve used NatWest before, you can also leave a review and share your experience.

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NatWest Reward Account reviews (950)

The best

All friendly and great service, really helpful Reviewed on: 23rd February 2023

Easy to use

Great app very easy to use, a lot of useful tips. Reviewed on: 22nd February 2023

Easy and clear app to use

Mobile banking is so easy. My reward account is easy to use and its terms are made clear. I havent yet had something that I can't easily see on my app. Highly reccomended. Reviewed on: 22nd February 2023

Great

Always works makes Banking easy. Reviewed on: 22nd February 2023

Wonderful

Always received excellent customer service when ever visited for the past 28 years. Reviewed on: 22nd February 2023

Best bank I've ever had

I've had my bank account since I turned 16, they have helped me every step of the way. I wouldn't ever even thinking of changing banks. Reviewed on: 22nd February 2023

Good

Best service good bank all ways use this bank Reviewed on: 22nd February 2023

Great service

Easy to use banking app overall good banking service Reviewed on: 22nd February 2023

Ease of navigation when using the mobile app

The app is straight forward and well laid out, very easy to understand. Reviewed on: 22nd February 2023

An amazing system

Really good system and very easy to use. Reviewed on: 22nd February 2023

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