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NatWest: Reward Account reviews

Name: Reward Account
Rating: 4.83 (969 reviews)

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4.77

Based on 969 reviews, last reviewed 3rd Feb 2026

1300% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

Excellent Fraud Dpartment Performance When my account was scammed, their fraud department were efficient and sympathetic. The money scammed was returned within 3 days of it leaving my acc... Read more Reviewed on: 3rd February 2026

Latest lowest rating:

1

I recently experienced raising a dispute through Nat... I recently experienced raising a dispute through NatWest, and I have to say, the process has been incredibly complicated and frustrating. The process ... Read more Reviewed on: 18th November 2025

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About this product

The NatWest Reward Account allows you to earn rewards from direct debits and spending at NatWest’s partner retailers.

Rewards can be exchanged for eGift cards or cashback, or you can choose to donate them to charity. This current account has a low monthly fee and gives account holders access to NatWest’s mobile banking app.

NatWest Reward Account reviews help you find out what it’s really like to be a customer. If you’ve used NatWest before, you can also leave a review and share your experience.

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NatWest Reward Account reviews (969)

The bank that offers you rewards while you spend.

The Natwest Reward Account offers great savings on direct debit transactions for a reasonable monthly fee. The banking app has many easy to use functions e.g saving money by using the round-up function (option to switch on or off), monitoring your income and expenditure, facial and finger ID verification. Reviewed on: 27th February 2023

Cashback and Rewards!

Make around £5 a month just using this account. Easy to use app, perfect! Reviewed on: 27th February 2023

Great app

Fantastic app so easy to use. All I need in a banking system from paying bills to getting a loan, could not ask for more. Reviewed on: 27th February 2023

I can now commit to more community voluntary work

I’ve always enjoyed NatWest’s online banking - now the app has taken the convenience and efficiency of banking to a whole new level. It’s changed how I work and where I work. It’s enabled me to volunteer more as I have that peace of mind I can sort paying bills and checking balances 24/7. Reviewed on: 27th February 2023

Natwest

Been banking with Natwest for over 20 years always a great service with anything you need. Reviewed on: 26th February 2023

Brilliant app and rewards

The app has everything you need and credit scoring. Good saving rates. Reviewed on: 26th February 2023

Had to sign up as a sole account for a joint account.

Wanted to switch from about her bank joint account. To do I had to open a sole account and then upgrade to a joint account before switching. However my ID used to open the account apparently not good enough to approve adding a second person to create a joint account. Three stops into a branch and I still had to send off a signed copy. Reviewed on: 26th February 2023

Best British Bank

Brilliant customer service and products Reviewed on: 26th February 2023

Everything at your fingertip

It's an easy to use, comprehensive app with rich features. I don't have to login into the Web app for most day to day things. Reviewed on: 26th February 2023

Fantastic Mobile Banking App

Natwest App makes it easier for me to track my expenses and reminds me of other products they can offer. Reviewed on: 26th February 2023

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