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NatWest: Reward Account reviews

Name: Reward Account
Rating: 4.83 (950 reviews)

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4.77

Based on 950 reviews, last reviewed 12th Jun 2025

29% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

Excellent customer service Excellent customer service always got your back, no problem is to big or to small.An outstanding bank that is always there for it's customers and puts... Read more Reviewed on: 12th June 2025

Latest lowest rating:

1

Reward voucher not accepted, B&Q Exchanged £100 of rewards for a £100 B&Q voucher, however B&Q will not accept the voucher and NatWest won’t cancel the voucher and refund back to the ... Read more Reviewed on: 20th June 2024

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NatWest Reward Account reviews (950)

Great bank

Always helpful and kind Always willing to aide Try to help with financial problems Reviewed on: 22nd February 2023

Very Good Services

Natwest Bank is very good. all services are correct and on time and charges are very reasonable. if you need any help with your account their customer service is first class. The banking app works flawless and easy to use. definitely would recommend Natwest for banking. Reviewed on: 22nd February 2023

Excellent

Good account, get reward saved up every month Reviewed on: 22nd February 2023

Easy access and good rates

I was advised of this account during a financial review and am glad I chose this account. Easy to access, supportive app and being able to move money with ease. Reviewed on: 22nd February 2023

Simple and easy to use

Very clear explanation from NatWest Advisors about what products would be suitable for me. Have been reaping the benefits ever since setting it up. I earn between £10-20 each month in rewards, so very pleased with how it's working out for me. Reviewed on: 22nd February 2023

Excellent service

Excellent service For all my needs Reviewed on: 22nd February 2023

Excellent app

Love the NatWest online banking app, so safe, convenient and easy to use. Can do all your banking from home. Reviewed on: 21st February 2023

Always on hand to help

I have banked with NatWest for 20 years. Staff are always helpful and nothing is ever too much when asking for support Reviewed on: 21st February 2023

Best ever Bank

Excellent bank and service.. I have banked with Nat west for 50years and service second to none .. well done Nat West .. I use the banking app all the time Reviewed on: 21st February 2023

On the ball!

I’ve been with NatWest since I was 18 (35 years) They are up to date, on track. They monitor my account (just this weekend blocked a transaction as a scam) The app is so easy to use. It keeps up to date. But there are also branches and I do use my local branch. Staff are helpful and friendly. Reviewed on: 21st February 2023

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