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NatWest: Reward Account reviews

Name: Reward Account
Rating: 4.83 (952 reviews)

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4.77

Based on 952 reviews, last reviewed 18th Nov 2025

100% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

Thank You, NatWest for a Truly Outstanding Service! I don’t think banks get the appreciation they truly deserve, especially when they’ve already taken steps to protect you before you even realise you’ve... Read more Reviewed on: 15th October 2025

Latest lowest rating:

1

I recently experienced raising a dispute through Nat... I recently experienced raising a dispute through NatWest, and I have to say, the process has been incredibly complicated and frustrating. The process ... Read more Reviewed on: 18th November 2025

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About this product

The NatWest Reward Account allows you to earn rewards from direct debits and spending at NatWest’s partner retailers.

Rewards can be exchanged for eGift cards or cashback, or you can choose to donate them to charity. This current account has a low monthly fee and gives account holders access to NatWest’s mobile banking app.

NatWest Reward Account reviews help you find out what it’s really like to be a customer. If you’ve used NatWest before, you can also leave a review and share your experience.

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NatWest Reward Account reviews (952)

Ease of navigation when using the mobile app

The app is straight forward and well laid out, very easy to understand. Reviewed on: 22nd February 2023

An amazing system

Really good system and very easy to use. Reviewed on: 22nd February 2023

Great bank

Always helpful and kind Always willing to aide Try to help with financial problems Reviewed on: 22nd February 2023

Very Good Services

Natwest Bank is very good. all services are correct and on time and charges are very reasonable. if you need any help with your account their customer service is first class. The banking app works flawless and easy to use. definitely would recommend Natwest for banking. Reviewed on: 22nd February 2023

Excellent

Good account, get reward saved up every month Reviewed on: 22nd February 2023

Easy access and good rates

I was advised of this account during a financial review and am glad I chose this account. Easy to access, supportive app and being able to move money with ease. Reviewed on: 22nd February 2023

Simple and easy to use

Very clear explanation from NatWest Advisors about what products would be suitable for me. Have been reaping the benefits ever since setting it up. I earn between £10-20 each month in rewards, so very pleased with how it's working out for me. Reviewed on: 22nd February 2023

Excellent service

Excellent service For all my needs Reviewed on: 22nd February 2023

Excellent app

Love the NatWest online banking app, so safe, convenient and easy to use. Can do all your banking from home. Reviewed on: 21st February 2023

Always on hand to help

I have banked with NatWest for 20 years. Staff are always helpful and nothing is ever too much when asking for support Reviewed on: 21st February 2023

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