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NatWest: Reward Account reviews

Name: Reward Account
Rating: 4.83 (971 reviews)

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4.78

Based on 971 reviews, last reviewed 20th Feb 2026

1500% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

They helped me set up online banking as the branch s... They helped me set up online banking as the branch sadly closed .Staff were so patient and helpful.The reward account suits my needs well and rewards ... Read more Reviewed on: 20th February 2026

Latest lowest rating:

1

I recently experienced raising a dispute through Nat... I recently experienced raising a dispute through NatWest, and I have to say, the process has been incredibly complicated and frustrating. The process ... Read more Reviewed on: 18th November 2025

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About this product

The NatWest Reward Account allows you to earn rewards from direct debits and spending at NatWest’s partner retailers.

Rewards can be exchanged for eGift cards or cashback, or you can choose to donate them to charity. This current account has a low monthly fee and gives account holders access to NatWest’s mobile banking app.

NatWest Reward Account reviews help you find out what it’s really like to be a customer. If you’ve used NatWest before, you can also leave a review and share your experience.

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NatWest Reward Account reviews (971)

Easy, smooth banking

Easy banking, all accounts in one place. Always provide a personal but professional service. Reviewed on: 23rd February 2023

The best

All friendly and great service, really helpful Reviewed on: 23rd February 2023

Easy to use

Great app very easy to use, a lot of useful tips. Reviewed on: 22nd February 2023

Easy and clear app to use

Mobile banking is so easy. My reward account is easy to use and its terms are made clear. I havent yet had something that I can't easily see on my app. Highly reccomended. Reviewed on: 22nd February 2023

Great

Always works makes Banking easy. Reviewed on: 22nd February 2023

Wonderful

Always received excellent customer service when ever visited for the past 28 years. Reviewed on: 22nd February 2023

Best bank I've ever had

I've had my bank account since I turned 16, they have helped me every step of the way. I wouldn't ever even thinking of changing banks. Reviewed on: 22nd February 2023

Good

Best service good bank all ways use this bank Reviewed on: 22nd February 2023

Great service

Easy to use banking app overall good banking service Reviewed on: 22nd February 2023

Ease of navigation when using the mobile app

The app is straight forward and well laid out, very easy to understand. Reviewed on: 22nd February 2023

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