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NatWest: Reward Account reviews

Name: Reward Account
Rating: 4.78 (971 reviews)

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4.78

Based on 971 reviews, last reviewed 20th Feb 2026

1500% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

They helped me set up online banking as the branch s... They helped me set up online banking as the branch sadly closed .Staff were so patient and helpful.The reward account suits my needs well and rewards ... Read more Reviewed on: 20th February 2026

Latest lowest rating:

1

I recently experienced raising a dispute through Nat... I recently experienced raising a dispute through NatWest, and I have to say, the process has been incredibly complicated and frustrating. The process ... Read more Reviewed on: 18th November 2025

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About this product

The NatWest Reward Account allows you to earn rewards from direct debits and spending at NatWest’s partner retailers.

Rewards can be exchanged for eGift cards or cashback, or you can choose to donate them to charity. This current account has a low monthly fee and gives account holders access to NatWest’s mobile banking app.

NatWest Reward Account reviews help you find out what it’s really like to be a customer. If you’ve used NatWest before, you can also leave a review and share your experience.

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NatWest Reward Account reviews (971)

On the ball!

I’ve been with NatWest since I was 18 (35 years) They are up to date, on track. They monitor my account (just this weekend blocked a transaction as a scam) The app is so easy to use. It keeps up to date. But there are also branches and I do use my local branch. Staff are helpful and friendly. Reviewed on: 21st February 2023

Great app

Can't fault it - apart from occasionally having to take my glasses off for the facial recognition Reviewed on: 21st February 2023

Easy

Easy to follow savings and clear instructions Reviewed on: 21st February 2023

Vary good

The best bank in lo don for me helps me so much make my money so good Reviewed on: 21st February 2023

Safe Banking

I always feel Natwest have my back whatever I'm doing. Sometimes it might be a reality check but that's what you need to keep you on the right track. Reviewed on: 21st February 2023

Great account!

Excellent banking facilities. Lovely additions on app which make modern day living / banking a breeze! Reviewed on: 21st February 2023

Excellent service

Satisfied with your overall service and available useful products to customers Reviewed on: 21st February 2023

Great initiative!

A great initiative to help us out and reward us for loyalty with Natwest Reviewed on: 21st February 2023

Excellent App and Bank

I have banked with NatWest for over 40 years. The online banking and App are very secure and easy to use. I am kept informed of new products and feel confident that my money is protected. Reviewed on: 21st February 2023

Best banking I have ever been with

I swap banks every time a new joining offer appears and NatWest is the only one I’ve decided to stick with, great features and great service. Highly recommended. Reviewed on: 21st February 2023

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