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NatWest: Reward Account reviews

Name: Reward Account
Rating: 4.78 (971 reviews)

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4.78

Based on 971 reviews, last reviewed 20th Feb 2026

1500% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

They helped me set up online banking as the branch s... They helped me set up online banking as the branch sadly closed .Staff were so patient and helpful.The reward account suits my needs well and rewards ... Read more Reviewed on: 20th February 2026

Latest lowest rating:

1

I recently experienced raising a dispute through Nat... I recently experienced raising a dispute through NatWest, and I have to say, the process has been incredibly complicated and frustrating. The process ... Read more Reviewed on: 18th November 2025

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About this product

The NatWest Reward Account allows you to earn rewards from direct debits and spending at NatWest’s partner retailers.

Rewards can be exchanged for eGift cards or cashback, or you can choose to donate them to charity. This current account has a low monthly fee and gives account holders access to NatWest’s mobile banking app.

NatWest Reward Account reviews help you find out what it’s really like to be a customer. If you’ve used NatWest before, you can also leave a review and share your experience.

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NatWest Reward Account reviews (971)

Excellent!

Amazing bank and the customer service is second to none. Reviewed on: 21st February 2023

Excellent service

The app covers everything I need and for what it doesn't I have access to a local branch to answer any questions I have. Reviewed on: 21st February 2023

All I need

A great allround account that also mays me rewards. Reviewed on: 21st February 2023

The best bank in the world

The best technology and simply the best customer experience i have ever had worryfree banking simple to understand app and with so many features i have had other apps with different banks but natwest is the best. Reviewed on: 21st February 2023

I highly recommend!

This app is fantastic, it's safe and easy to use. I have instant access to my balance on all accounts with Natwest, I can pretty much all my online banking through it. I feel it helps me hugely keep my finances on track. I much prefer this over the Halifax banking app I also have. Reviewed on: 21st February 2023

Natwest app

Easy to use ,full of useful information Reviewed on: 21st February 2023

Excellent banking experience

Having tried all the different banks, NatWest is by far the best! Reviewed on: 21st February 2023

Best bank by far

Natwest have been the most helpful, friendly, rewarding bank that my family have used. We all bank with Natwest now. Reviewed on: 21st February 2023

Highly recommend this account

Very easy to navigate, the rewards build up meaning a nice cash injection at Christmas Reviewed on: 21st February 2023

Good service

Always be to help, on time information about any changes and products. Reviewed on: 21st February 2023

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