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NatWest: Reward Account reviews

Name: Reward Account
Rating: 4.83 (950 reviews)

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4.77

Based on 950 reviews, last reviewed 12th Jun 2025

15% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

Excellent customer service Excellent customer service always got your back, no problem is to big or to small.An outstanding bank that is always there for it's customers and puts... Read more Reviewed on: 12th June 2025

Latest lowest rating:

1

Reward voucher not accepted, B&Q Exchanged £100 of rewards for a £100 B&Q voucher, however B&Q will not accept the voucher and NatWest won’t cancel the voucher and refund back to the ... Read more Reviewed on: 20th June 2024

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About this product

The NatWest Reward Account allows you to earn rewards from direct debits and spending at NatWest’s partner retailers.

Rewards can be exchanged for eGift cards or cashback, or you can choose to donate them to charity. This current account has a low monthly fee and gives account holders access to NatWest’s mobile banking app.

NatWest Reward Account reviews help you find out what it’s really like to be a customer. If you’ve used NatWest before, you can also leave a review and share your experience.

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NatWest Reward Account reviews (950)

Great products and services

Love the app it’s easy to use and can do everything needed on there Reviewed on: 20th February 2023

1st class app & service.

Everything on the app works exactly as it should! What's not to like? Reviewed on: 20th February 2023

Best service excellent in all activities

I have been enjoying the rewards gave and the app is very easy and helpful Reviewed on: 20th February 2023

Good service

Always good service and helpful Reviewed on: 20th February 2023

Rewards With Bills and Everyday Spending

I love the Nat West Rewards account because it saves me money on my bills and general spend like food shopping. Everyone needs this account. I’ve saved loads! Reviewed on: 20th February 2023

Best bank around

Main reason is the app is fantastic.. never any issues if I have to contact the bank for any reason. Reviewed on: 20th February 2023

A lovely bank

The representatives at Natwest are always there to help. Most recently spent I had an issue and the lady at my branch spent her time and effort with me to open an account for a vulnerable child. They've always been great. Reviewed on: 20th February 2023

Would recommend NatWest to all family and friends

Natwest is a very friendly bank and their staff are always there to help and offer advice, and always keep me updated by E/mails on their different banking apps. Reviewed on: 20th February 2023

Best app by far

The easiest and most reliable banking app out there by far. Reviewed on: 20th February 2023

Reward

Very helpful and user friendly always able to follow my spending Reviewed on: 20th February 2023

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