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NatWest: Reward Account reviews

4.78
Based on 971 reviews, last reviewed 20th Feb 2026
1500% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
8%
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1%
See only 2 star reviews
1%
See only 1 star reviews
1%

Latest highest rating:

5

They helped me set up online banking as the branch s... They helped me set up online banking as the branch sadly closed .Staff were so patient and helpful.The reward account suits my needs well and rewards ... Read more Reviewed on: 20th February 2026
Debbie Alonso's avatar
Debbie Alonso

Latest lowest rating:

1

I recently experienced raising a dispute through Nat... I recently experienced raising a dispute through NatWest, and I have to say, the process has been incredibly complicated and frustrating. The process ... Read more Reviewed on: 18th November 2025
Madalina M's avatar
Madalina M

About this product

The NatWest Reward Account allows you to earn rewards from direct debits and spending at NatWest’s partner retailers.

Rewards can be exchanged for eGift cards or cashback, or you can choose to donate them to charity. This current account has a low monthly fee and gives account holders access to NatWest’s mobile banking app.

NatWest Reward Account reviews help you find out what it’s really like to be a customer. If you’ve used NatWest before, you can also leave a review and share your experience.

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NatWest Reward Account reviews (971)

NatWest bank reward account

5
Find my reward account excellent for day to day usage and so many extra rewards available for the small amount of money. With NatWest for more than 40 years and find their app very helpful and easy to navigate and very reliable. Reviewed on: 20th February 2023

Worth having

5
I’ve been with Nat West for 45 years and they always looks out for the customer with their bank account offers. Reviewed on: 20th February 2023

Best app, always improving

5
Could add notification for incoming money Reviewed on: 20th February 2023

Long standing happy

5
Natwest offered me an account when I was at school. I signed up and have never changed my bills account since. I hold 9 accounts at present, every provider over the years. Natwest has always been my go to and main household bills account. I've got the basic rewards account at present. Ive recommended many people to use them and find them to be personal, accessible and the Tec is currently keeping up with trend. (Hasn't always mind) The only issue with the bank, is the loss of local branches. I've got cash and don't know how to "pay in", but still even in challenging times they are right there on the phone. Highly recommended. Reviewed on: 20th February 2023

Simple and effective

5
Love the interface and a real bonus to be able to check my credit score Reviewed on: 20th February 2023

Everything is so easy

5
Whatever I need to do its always so simple and can all be done on and app Reviewed on: 20th February 2023

NatWest

4
Simple effective to use app and have had no problems with NatWest for many years now, majority of my banking is done through the app now Reviewed on: 20th February 2023

Ok account

4
Easy to use and get reward for DD and using app Reviewed on: 20th February 2023

Nice bank and app

5
Nice bank and app. Easy to use. Definitely worth to be with them Reviewed on: 20th February 2023

NatWest - the best!

5
The App is great as is the Reward Account. Reviewed on: 20th February 2023

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