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NatWest: Reward Account reviews

Name: Reward Account
Rating: 4.83 (950 reviews)

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4.77

Based on 950 reviews, last reviewed 12th Jun 2025

15% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

Excellent customer service Excellent customer service always got your back, no problem is to big or to small.An outstanding bank that is always there for it's customers and puts... Read more Reviewed on: 12th June 2025

Latest lowest rating:

1

Reward voucher not accepted, B&Q Exchanged £100 of rewards for a £100 B&Q voucher, however B&Q will not accept the voucher and NatWest won’t cancel the voucher and refund back to the ... Read more Reviewed on: 20th June 2024

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About this product

The NatWest Reward Account allows you to earn rewards from direct debits and spending at NatWest’s partner retailers.

Rewards can be exchanged for eGift cards or cashback, or you can choose to donate them to charity. This current account has a low monthly fee and gives account holders access to NatWest’s mobile banking app.

NatWest Reward Account reviews help you find out what it’s really like to be a customer. If you’ve used NatWest before, you can also leave a review and share your experience.

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NatWest Reward Account reviews (950)

Keeps my money safe

I have banked with NatWest for over 40 years and during this time I feel like we have both matured in our relationship. The Bank has helped me in times when a loved one could not work, through ill health, for some time, by allowing an overdraft and a loan. I have had numerous other loans to help buy a car, pay for upgrading my home etc. They approved a mortgage a few years ago and the app to see about reducing and increasing payments was very helpful. I have paid the mortgage off now and staff in a branch couldn’t have been more helpful if they had tried. Now, I am getting ready to take things easy and retire in the coming years, I have faith that NatWest will be behind me, to support me as and when needed. Thank you to NatWest and all its staff members to have helped throughout the years and for giving me the reassurance that my account is still in good hands moving forward. Reviewed on: 20th February 2023

Available to use anytime anywhere

Always easy and available to use anytime anywhere Reviewed on: 20th February 2023

Good and easy to use

Nice app and not difficult like others. Online purchases completed easily without loads of security steps and codes. Reviewed on: 20th February 2023

Brilliant

My partner has accounts with different banks and Natwest just blows them out of the water. Better staff, better service, better mobile banking, and the ease of use and functions on the app are leagues ahead of the others that I've seen! Reviewed on: 20th February 2023

Great Banking

It's so easy to use the Internet Banking through the app with Natwest. They got different options, even to Block card if it's lost or stolen, and in no more the 2 days you have your new card at home. Easy to use online payments by transferring into a new payee account, you don't need anymore your card reader to do that :) Other than that, I am with Natwest from 2010, and from since then, I have just lovely words about it. I really recommend to anyone. Reviewed on: 20th February 2023

Best on line banking app by far secure yet simple to use

This app is the best app I use Reviewed on: 20th February 2023

Best Banking Services

I have been with NatWest since I first opened an account at age 11. It’s been my number 1 bank. Reviewed on: 20th February 2023

User friendly app that has everything

Been with NatWest for over 10 years I use the app all the time and it has helped me budget each week. I can easily apply for things via the app also. Reviewed on: 20th February 2023

Great Rewards

I have enjoyed this experience for a while now. Reviewed on: 20th February 2023

Amazing :)

My experience with the NatWest App has all been positive! It’s easy to use and has lost of information ranging from, every day banking, fraud and scams and other related everyday banking queries. I also like how you can call your bank through the app to speak to customer service :) Reviewed on: 20th February 2023

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