Smart Money People Logo
Go to business site
Share this page
Link copied

NatWest: Reward Account reviews

View other NatWest products
4.78
Based on 971 reviews, last reviewed 20th Feb 2026
1500% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
1%
See only 1 star reviews
1%

Latest highest rating:

5

They helped me set up online banking as the branch s... They helped me set up online banking as the branch sadly closed .Staff were so patient and helpful.The reward account suits my needs well and rewards ... Read more Reviewed on: 20th February 2026
Debbie Alonso's avatar
Debbie Alonso

Latest lowest rating:

1

I recently experienced raising a dispute through Nat... I recently experienced raising a dispute through NatWest, and I have to say, the process has been incredibly complicated and frustrating. The process ... Read more Reviewed on: 18th November 2025
Madalina M's avatar
Madalina M
Read all reviews Write a review

About this product

The NatWest Reward Account allows you to earn rewards from direct debits and spending at NatWest’s partner retailers.

Rewards can be exchanged for eGift cards or cashback, or you can choose to donate them to charity. This current account has a low monthly fee and gives account holders access to NatWest’s mobile banking app.

NatWest Reward Account reviews help you find out what it’s really like to be a customer. If you’ve used NatWest before, you can also leave a review and share your experience.

Review NatWest: Reward Account now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

NatWest Reward Account reviews (971)

Efficient, practical and accessible

5
After sticking with the same bank for 16 years, I moved to Natwest for improved service. They have surpassed my expectations repeatedly for various daily banking needs and I haven't looked back. Reviewed on: 18th February 2023
Rowena 's avatar
Rowena

Brill.

4
Love the app, easy, straight forward and simple to use. Reviewed on: 18th February 2023
Eileen Bacon 's avatar
Eileen Bacon

A great bank which fulfill all my needs

5
I’m with Natwest for 5 years now and never had a problem, they are always ready to help whenever I need them and always provide great service Reviewed on: 18th February 2023
Diana Alexandra Ocu's avatar
Diana Alexandra Ocu

Great customer service

5
Been with NatWest since I was 17 years old and they have always been loyal and helpful Reviewed on: 18th February 2023
Nicholas hammond's avatar
Nicholas hammond

Amazing

5
NatWest is always helpful in day-to-day finances! App keeps getting better and better Reviewed on: 18th February 2023
Jack's avatar
Jack

Natwest

5
Defiantly the best bank I’ve been with Reviewed on: 18th February 2023
Lauren Turnbull's avatar
Lauren Turnbull

Great customer service and support

5
Had a financial review with them and they gave me more information about their saving products etc and it's really benefitted me Reviewed on: 18th February 2023
Phillip Nicholl's avatar
Phillip Nicholl

Never have had a problem, excellent service.

5
I have banked with Natwest for years, always helpfull, freindly and quick. Reviewed on: 18th February 2023
Doreen Allan's avatar
Doreen Allan

Easy and simple

5
The account does everything I need, the app is very easy to use with a good clear layout and any communication from Natwest is very easy to understand. Reviewed on: 18th February 2023
Jay Tee's avatar
Jay Tee

NatWest

5
Always been dealt with well and any problems resolved quickly Reviewed on: 18th February 2023
OH02's avatar
OH02

Review NatWest: Reward Account now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account
Man on beach

News, guides and insight from our team

View resource hub
UK money news stories - 24 July 2024
UK money news stories - 24 July 2024
24th July 2024
Posted in Money Talks by Errolyn Smith
Your Money, Your Voice: Have your say
Your Money, Your Voice: Have your say
24th July 2024
Posted in Our insights by Errolyn Smith
Our latest research - customers see little impact of FCA's Consumer Duty one year on
Our latest research - customers see little impact of FCA's Consumer Duty one year on
24th July 2024
Posted in Our insights by Darryl Barkwill
Consumer credit awards winners 2024
Consumer credit awards winners 2024
11th July 2024
Posted in Awards by Darryl Barkwill