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NatWest: Reward Account reviews

Name: Reward Account
Rating: 4.83 (950 reviews)

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4.77

Based on 950 reviews, last reviewed 12th Jun 2025

29% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

Excellent customer service Excellent customer service always got your back, no problem is to big or to small.An outstanding bank that is always there for it's customers and puts... Read more Reviewed on: 12th June 2025

Latest lowest rating:

1

Reward voucher not accepted, B&Q Exchanged £100 of rewards for a £100 B&Q voucher, however B&Q will not accept the voucher and NatWest won’t cancel the voucher and refund back to the ... Read more Reviewed on: 20th June 2024

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About this product

The NatWest Reward Account allows you to earn rewards from direct debits and spending at NatWest’s partner retailers.

Rewards can be exchanged for eGift cards or cashback, or you can choose to donate them to charity. This current account has a low monthly fee and gives account holders access to NatWest’s mobile banking app.

NatWest Reward Account reviews help you find out what it’s really like to be a customer. If you’ve used NatWest before, you can also leave a review and share your experience.

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NatWest Reward Account reviews (950)

Great bank

Been with NatWest forever. Never had an issue with the service. Nuffield said. Reviewed on: 18th February 2023

Always looked after.

Any issues that have ever come up have been dealt with on a 100% professional and friendly attitude. Any problems are dealt with promtly and efficiently and would not trust anyone else with my money, mistakes have been made and could have been told its your own fault but it was never that way. Even when I caused the problems Natwest supervisors pulled through and left me with nothing but respect for them. Suffering hugely with poor mental health hasn't been easy when it comes to money but Natwest have supported this and helped every single step of the way. Keep up the good work, you are superstars Reviewed on: 18th February 2023

I feel the NatWest banking app is as safe as possible and easy to use.

It is very rare that I have had to contact the bank with a query, but when I have it was sorted emediately by the very helpful staff. Reviewed on: 18th February 2023

Attractive

It is nice experience to be with NatWest. Reviewed on: 18th February 2023

Helpful

Love NatWest, banking app is very easy to use Reviewed on: 18th February 2023

Best Bank app

I really enjoy the NatWest Bank app. Explain everything and easy to explore Reviewed on: 18th February 2023

GREAT

Very good superb amazing great people Reviewed on: 18th February 2023

Easy to use

The account has all the features I need and the app is easy and secure to use. Reviewed on: 18th February 2023

Customer

Excellent advice and service and friendly staff Reviewed on: 18th February 2023

Great service and professional

Always ready to be of service to help with your needs and support for you,good security on your accounts, Reviewed on: 18th February 2023

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