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NatWest: Reward Account reviews

4.77
Based on 950 reviews, last reviewed 12th Jun 2025
29% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
89%
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8%
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Latest highest rating:

5

Excellent customer service Excellent customer service always got your back, no problem is to big or to small.An outstanding bank that is always there for it's customers and puts... Read more Reviewed on: 12th June 2025
Tony Estabrook 's avatar
Tony Estabrook

Latest lowest rating:

1

Reward voucher not accepted, B&Q Exchanged £100 of rewards for a £100 B&Q voucher, however B&Q will not accept the voucher and NatWest won’t cancel the voucher and refund back to the ... Read more Reviewed on: 20th June 2024
Geoff N C's avatar
Geoff N C

About this product

The NatWest Reward Account allows you to earn rewards from direct debits and spending at NatWest’s partner retailers.

Rewards can be exchanged for eGift cards or cashback, or you can choose to donate them to charity. This current account has a low monthly fee and gives account holders access to NatWest’s mobile banking app.

NatWest Reward Account reviews help you find out what it’s really like to be a customer. If you’ve used NatWest before, you can also leave a review and share your experience.

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NatWest Reward Account reviews (950)

Best Rewards Current Account

5
After switching from another bank to NatWest, the rewards account is by far the best I’ve come across. After paying into a rewards scheme with another bank and getting back the exact amount I paid in it felt pointless. The NatWest rewards account has more ways to earn rewards and plenty of options on how to use them. The app is so easy to navigate and I can access my Current Account, Cash ISA and Credit Card all in one place. Reviewed on: 18th February 2023

Great

5
Great app the best of any bank easy to use Reviewed on: 18th February 2023

Reward Account

5
I have had over £250 in cash back just by using my card and logging into my online banking as normal, which has helped with food shopping Reviewed on: 18th February 2023

Effortless app experience

5
All of my banking details in an easy format. Reviewed on: 18th February 2023

Branches

2
All the branches are closing down so have to drive half an hour to the nearest branch so thinking of closing my account Reviewed on: 18th February 2023

Every little helps

5
I love my reward account The little rewards go towards things I would not be able to Afford in the current climate Reviewed on: 18th February 2023

Excellent product

5
First rate account Easy to administer via the NatWest app or online banking Monthly cash rewards for just looking after your money, what’s not to like Reviewed on: 18th February 2023

Personal attention

5
Simply perfect bank and services - faultless Reviewed on: 18th February 2023

Easy To Do Business With

5
Anything I’ve ever needed from NatWest has been easy, I have no need to go anywhere else! Reviewed on: 18th February 2023

Excellent bank

5
I have been banking with Natwest all my life, still have the same bank account set up by parents all those years ago. The online banking is so easy to use. Great customer service. Reviewed on: 18th February 2023

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