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NatWest: Reward Account reviews

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4.78
Based on 971 reviews, last reviewed 20th Feb 2026
1500% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
8%
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1%
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1%
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1%

Latest highest rating:

5

They helped me set up online banking as the branch s... They helped me set up online banking as the branch sadly closed .Staff were so patient and helpful.The reward account suits my needs well and rewards ... Read more Reviewed on: 20th February 2026
Debbie Alonso's avatar
Debbie Alonso

Latest lowest rating:

1

I recently experienced raising a dispute through Nat... I recently experienced raising a dispute through NatWest, and I have to say, the process has been incredibly complicated and frustrating. The process ... Read more Reviewed on: 18th November 2025
Madalina M's avatar
Madalina M
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About this product

The NatWest Reward Account allows you to earn rewards from direct debits and spending at NatWest’s partner retailers.

Rewards can be exchanged for eGift cards or cashback, or you can choose to donate them to charity. This current account has a low monthly fee and gives account holders access to NatWest’s mobile banking app.

NatWest Reward Account reviews help you find out what it’s really like to be a customer. If you’ve used NatWest before, you can also leave a review and share your experience.

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NatWest Reward Account reviews (971)

Excellent App

5
I am a longstanding NatWest customer. The phone app is excellent and it allows paying in of cheques. Reviewed on: 18th February 2023
David's avatar
David

Wondeful

5
NatWest are wonderful and very helpful Reviewed on: 18th February 2023
Ryan Gregory's avatar
Ryan Gregory

Best bank app

5
Brilliant app with many features for safe online banking. Reviewed on: 18th February 2023
P D WINDLE 's avatar
P D WINDLE

Nest bank out there

5
Customer service is amazing, ap and mobile banking are great Reviewed on: 18th February 2023
Emma Wright's avatar
Emma Wright

The best

5
The best bank I had ever in my 7 years of UK Reviewed on: 18th February 2023
Florin-Aurel Smarandache's avatar
Florin-Aurel Smarandache

Best service ever

5
Excellent service the staffs are amazingly helpful Reviewed on: 18th February 2023
Karzan babakir's avatar
Karzan babakir

Could not ask for better

5
Never any problems, would recommend to anyone. Reviewed on: 18th February 2023
Julie Kelly's avatar
Julie Kelly

Fantastic Banking App

5
Excellent App best I’ve used so far in my time, very colourful and clear easy to use everything all in one place fantastic. Reviewed on: 18th February 2023
Carlos RC Churnside's avatar
Carlos RC Churnside

Excellent bank, low fees while earning cash rewards

5
Excellent bank, low fees while earning cash Reviewed on: 18th February 2023
S O'Conor's avatar
S O'Conor

Good.

5
Good for the time beeing and hope for near future Reviewed on: 18th February 2023
Luis Miguel's avatar
Luis Miguel

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