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NatWest: Reward Account reviews

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4.78
Based on 971 reviews, last reviewed 20th Feb 2026
1500% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
89%
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8%
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1%
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1%
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Latest highest rating:

5

They helped me set up online banking as the branch s... They helped me set up online banking as the branch sadly closed .Staff were so patient and helpful.The reward account suits my needs well and rewards ... Read more Reviewed on: 20th February 2026
Debbie Alonso's avatar
Debbie Alonso

Latest lowest rating:

1

I recently experienced raising a dispute through Nat... I recently experienced raising a dispute through NatWest, and I have to say, the process has been incredibly complicated and frustrating. The process ... Read more Reviewed on: 18th November 2025
Madalina M's avatar
Madalina M
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About this product

The NatWest Reward Account allows you to earn rewards from direct debits and spending at NatWest’s partner retailers.

Rewards can be exchanged for eGift cards or cashback, or you can choose to donate them to charity. This current account has a low monthly fee and gives account holders access to NatWest’s mobile banking app.

NatWest Reward Account reviews help you find out what it’s really like to be a customer. If you’ve used NatWest before, you can also leave a review and share your experience.

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NatWest Reward Account reviews (971)

Fantastic!

5
I’ve been with NatWest for just over a year and the service is fantastic! The rewards account is a great way to treat yourself every now and then. And you can use that extra bit of money however you want! Reviewed on: 18th February 2023
Harry's avatar
Harry

NatWest app

5
Simply the best banking app I have ever used. I can see all accounts credit cards and credit scores in one safe place - keep up the great work NatWest Reviewed on: 18th February 2023
Ian's avatar
Ian

Not just an ordinary App

5
So user friendly. Always improved on. Functionality is so good. Reviewed on: 18th February 2023
Abz's avatar
Abz

Best bank

5
It is the best of all banks,it values customer Reviewed on: 18th February 2023
Fred Ssenyonjo's avatar
Fred Ssenyonjo

Fantastic app

5
The way it is laid out as an app, for easy access to any account or information. The extras added on, for example extra products, services provided is great. App is fantastic Reviewed on: 18th February 2023
Adam's avatar
Adam

A great banking app..

5
This is a great banking app and very easy to navigate and use.. it improves all the time and I believe this to be the best around.. Reviewed on: 18th February 2023
ShazC5's avatar
ShazC5

Great bank

5
I have never had any issues with natwest that they have not been able to help me with and the staff are always helpful and nice Reviewed on: 18th February 2023
Paul Ellingham's avatar
Paul Ellingham

Great Bank

5
We have banked with NatWest for a few years, have never had any problems. Reviewed on: 18th February 2023
Gina Mitchell's avatar
Gina Mitchell

The best banker

5
The best bank, amazing staff, and the most beneficial Mobile App I have ever used! Reviewed on: 18th February 2023
David Nessem's avatar
David Nessem

Brilliant app

5
This banking app is pretty much perfect. Easy to navigate and has all the functionality you’ll ever need. Reviewed on: 18th February 2023
Stephen Watson's avatar
Stephen Watson

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