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NatWest: Reward Account reviews

Name: Reward Account
Rating: 4.78 (971 reviews)

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4.78

Based on 971 reviews, last reviewed 20th Feb 2026

1500% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

They helped me set up online banking as the branch s... They helped me set up online banking as the branch sadly closed .Staff were so patient and helpful.The reward account suits my needs well and rewards ... Read more Reviewed on: 20th February 2026

Latest lowest rating:

1

I recently experienced raising a dispute through Nat... I recently experienced raising a dispute through NatWest, and I have to say, the process has been incredibly complicated and frustrating. The process ... Read more Reviewed on: 18th November 2025

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About this product

The NatWest Reward Account allows you to earn rewards from direct debits and spending at NatWest’s partner retailers.

Rewards can be exchanged for eGift cards or cashback, or you can choose to donate them to charity. This current account has a low monthly fee and gives account holders access to NatWest’s mobile banking app.

NatWest Reward Account reviews help you find out what it’s really like to be a customer. If you’ve used NatWest before, you can also leave a review and share your experience.

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NatWest Reward Account reviews (971)

Banking app

I found Natwest app super easy to use and it has many good functions that allow me to process specific tasks efficiently. Also, they are quick on bringing up new features. Although, They could improve spending analysis section, it’s really looks clunky and old compared to what other digital banks have. Reviewed on: 18th February 2023

Reliable straightforward

It just works. The app is reliable and very easy to use, all information I need is there. Reviewed on: 18th February 2023

Back to good old days , banking

I have banked with other high street banks in the past and you felt like a number but NatWest treats you the way you should be treated. Reviewed on: 18th February 2023

Easy and helpful!

Every time I wish to amend my accounts to ensure I'm doing the best for me, I can rely on NatWest to be helpful and easy to use. Changes are updated quickly and the app just gets better to use with every update. Reviewed on: 18th February 2023

Best bank

Great and user friendly app. The bank provide lot of facilities aswell. Reviewed on: 18th February 2023

Definitely recommend

I have been with this bank since I was 16, never had any other, never had any problems Reviewed on: 18th February 2023

Always been very helpful

Been with Nat west a long time. Never had any problems. Would definately say the best bank Reviewed on: 18th February 2023

Fantastic account

As you pay your dreaded house bills which have rocketed, you’ve got a little extra cash coming back, it’s not much but everything helps doesn’t it these days. Reviewed on: 18th February 2023

Rewarding experience

Easy to use and paid me back over £500 to date. Reviewed on: 18th February 2023

Best bank and app

Great guidance from opening up to the years I have been here Reviewed on: 18th February 2023

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