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NatWest: Reward Account reviews

Name: Reward Account
Rating: 4.78 (971 reviews)

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4.78

Based on 971 reviews, last reviewed 20th Feb 2026

1500% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

They helped me set up online banking as the branch s... They helped me set up online banking as the branch sadly closed .Staff were so patient and helpful.The reward account suits my needs well and rewards ... Read more Reviewed on: 20th February 2026

Latest lowest rating:

1

I recently experienced raising a dispute through Nat... I recently experienced raising a dispute through NatWest, and I have to say, the process has been incredibly complicated and frustrating. The process ... Read more Reviewed on: 18th November 2025

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About this product

The NatWest Reward Account allows you to earn rewards from direct debits and spending at NatWest’s partner retailers.

Rewards can be exchanged for eGift cards or cashback, or you can choose to donate them to charity. This current account has a low monthly fee and gives account holders access to NatWest’s mobile banking app.

NatWest Reward Account reviews help you find out what it’s really like to be a customer. If you’ve used NatWest before, you can also leave a review and share your experience.

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NatWest Reward Account reviews (971)

Simply the Best

The Natwest Reward current account gives cashback on purchases and the use of the Mobile app. It costs £10 per month but this is generally offset or significantly reduced by the cashback earned. The secure mobile app allows users to transfer money, make fast payments, withdraw cash from ATMs, deposit cheques, view balances and transactions on all accounts, lock payment cards, notify foreign travel etc and is compatible with ApplePay. Reviewed on: 18th February 2023

Good app overall

Good app overall but a pain if you forget your login or password details. Always feels secure. Reviewed on: 18th February 2023

Beat bank

I have only even had positive experiences with NatWest in the 20+ years as a customer. Reviewed on: 18th February 2023

Helpful and supportive

I switched to the natwest 2 years ago. They have been very helpful and supportive. The reward account is great, I get cash back every month with no effort or changes to where I spend money. I love the save the change function to. Great account and great service when needed. Reviewed on: 18th February 2023

Great app and bank in general

Approachable friendly ,excellent app Reviewed on: 18th February 2023

Awsome bank

Iv been with natwest for 11years now Reviewed on: 18th February 2023

Simple and easy banking

Been with NatWest for years and wouldn’t go with any other bank. In store and online banking is simple and easy no hassle Reviewed on: 18th February 2023

Move to Lloyds

The natwest banking app is rubbish. Especially the biometric function. It should be called a dis function. The majority of the time I have resort to using my desktop to be able to pay for things that require biometric approval as the biometric face recognition just does not work. Also why do you have use biometric approval just to change the title of a payment to someone that you have paid before? Lloyds app is so much better. It works! Reviewed on: 18th February 2023

Great bank!!

NatWest is a great bank,never had any problems with them at all.Always on hand if needed with a very helpful service.They give regular checks on their customers to see if they can save money.Banking app is fantastic and easy to use with lots of options. Reviewed on: 18th February 2023

Great bank with fantastic app

Natwest is a great bank with a fantastic and user friendly app Reviewed on: 18th February 2023

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