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NatWest: Reward Account reviews

Name: Reward Account
Rating: 4.78 (971 reviews)

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4.78

Based on 971 reviews, last reviewed 20th Feb 2026

1500% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

They helped me set up online banking as the branch s... They helped me set up online banking as the branch sadly closed .Staff were so patient and helpful.The reward account suits my needs well and rewards ... Read more Reviewed on: 20th February 2026

Latest lowest rating:

1

I recently experienced raising a dispute through Nat... I recently experienced raising a dispute through NatWest, and I have to say, the process has been incredibly complicated and frustrating. The process ... Read more Reviewed on: 18th November 2025

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About this product

The NatWest Reward Account allows you to earn rewards from direct debits and spending at NatWest’s partner retailers.

Rewards can be exchanged for eGift cards or cashback, or you can choose to donate them to charity. This current account has a low monthly fee and gives account holders access to NatWest’s mobile banking app.

NatWest Reward Account reviews help you find out what it’s really like to be a customer. If you’ve used NatWest before, you can also leave a review and share your experience.

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NatWest Reward Account reviews (971)

Good service

Staff are very friendly and welcoming Reviewed on: 18th February 2023

Review account

The app is flawless and the extra incentives makes this account extremely likeable. NatWest employees are always polite and happy to help where they can making it in my opinion one of the best banking service providers. Reviewed on: 18th February 2023

Never had problems

Since I'm with them, never had problems. Reviewed on: 18th February 2023

Great account

Easy to open and use, nice benefits for the tiny fee and you earn that back easily every month! Reviewed on: 18th February 2023

Best Mobile App

Natwest banking app provides ultimate mobile bank experience,. I have no hesitation in recommending Families and friends to partake in this ultimate experience. Reviewed on: 18th February 2023

Modern banking

NatWest have always had great tech. Their online banking has consistently been ahead of competitors. Everything is ready to use and accessible on smart phones. Reviewed on: 18th February 2023

Great service always

Great customer service all the time. Friendly, helpful people who really understand the needs of their customers Reviewed on: 18th February 2023

Nice people good secure bank

Whenever I do have to go into the bank, the people are more than helpful and are always there if you need any help. The banking app is easy to direct through and is secure. Reviewed on: 18th February 2023

Best app

Very interactive and user-friendly Reviewed on: 18th February 2023

Best banking team

Been with NatWest for many years,have helped me build my credit rating and also helped me with my banking.i believe this app is so easy to use and you can see your balance and savings all in one place I am voting natwest to win,as I wouldn't bank with anyone else they are like a family atmosphere very helpful to me thankyou go NatWest!!! Reviewed on: 18th February 2023

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