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NatWest: Reward Account reviews

4.78
Based on 971 reviews, last reviewed 20th Feb 2026
1500% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
1%
See only 1 star reviews
1%

Latest highest rating:

5

They helped me set up online banking as the branch s... They helped me set up online banking as the branch sadly closed .Staff were so patient and helpful.The reward account suits my needs well and rewards ... Read more Reviewed on: 20th February 2026
Debbie Alonso's avatar
Debbie Alonso

Latest lowest rating:

1

I recently experienced raising a dispute through Nat... I recently experienced raising a dispute through NatWest, and I have to say, the process has been incredibly complicated and frustrating. The process ... Read more Reviewed on: 18th November 2025
Madalina M's avatar
Madalina M

About this product

The NatWest Reward Account allows you to earn rewards from direct debits and spending at NatWest’s partner retailers.

Rewards can be exchanged for eGift cards or cashback, or you can choose to donate them to charity. This current account has a low monthly fee and gives account holders access to NatWest’s mobile banking app.

NatWest Reward Account reviews help you find out what it’s really like to be a customer. If you’ve used NatWest before, you can also leave a review and share your experience.

Review NatWest: Reward Account now

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NatWest Reward Account reviews (971)

Great

5
It’s a great way of getting rewards on direct debts and other purchases great savings gna Reviewed on: 18th February 2023

Easy Banking

5
Great App which makes management of all my accounts easy and accessible Reviewed on: 18th February 2023

Nice kind generous respectful listens to others excellent service

5
That have Help me with my money reward accounts gives you money afterwards we're getting extra direct debits out each month it rewards you back it's a lovely service thanks NatWest Reviewed on: 18th February 2023

Fab benefits

5
Earn £5 for doing nothing! I meet all criteria naturally. And got rewards/cashback as I go through the month Reviewed on: 18th February 2023

Been with them for years

4
Never had any issues with them and always there to help Reviewed on: 18th February 2023

Best

5
it is easy to use the application and Customer service is great Reviewed on: 18th February 2023

Excellent service

5
All you need from your bank: excellent mobile app and in-branch experience. Reviewed on: 18th February 2023

What a superb account

5
I highly rate my reward account and app for Ease of use, I can practically run all my accounts with just my fingerprint, the security of my accounts is very high with app verification required and also facial recognition, I love my account and would not switch to any other bank. Reviewed on: 18th February 2023

FIRST CLASS SUPPORT

4
I am always first class support with every aspect of my complex banking situation whether it be in branch or via the superb app which is easy to follow, comprehensive and fully reliable. Reviewed on: 18th February 2023

Great

5
Free cash for paying my bills and using my app Reviewed on: 18th February 2023

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