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NatWest: Reward Account reviews

Name: Reward Account
Rating: 4.84 (935 reviews)

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4.76

Based on 935 reviews, last reviewed 28th Feb 2025

1300% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

90%

Latest highest rating:

4

Easy money for the taking. Easy money for the taking. Good app Reviewed on: 28th February 2025

Latest lowest rating:

1

Reward voucher not accepted, B&Q Exchanged £100 of rewards for a £100 B&Q voucher, however B&Q will not accept the voucher and NatWest won’t cancel the voucher and refund back to the ... Read more Reviewed on: 20th June 2024

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About this product

The NatWest Reward Account allows you to earn rewards from direct debits and spending at NatWest’s partner retailers.

Rewards can be exchanged for eGift cards or cashback, or you can choose to donate them to charity. This current account has a low monthly fee and gives account holders access to NatWest’s mobile banking app.

NatWest Reward Account reviews help you find out what it’s really like to be a customer. If you’ve used NatWest before, you can also leave a review and share your experience.

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NatWest Reward Account reviews (935)

Excellent service

I am pleased to say that I am very happy with the excellent service I receive from Natwest. The staff are always ready to help with anything and they will do their best to help. Reviewed on: 17th February 2023

Only bank Ive had and the only bank Ill ever need

This was my first bank at 16 years old and 14 years on I have never even contemplated changing. Everything is seamless and easy to use and I’ve never had a bad experience. Reviewed on: 17th February 2023

Fantastic Bank

An amazing value for money bank account, £2 fee get £5 back each month. The app is fantastic as can do everything I need to through it and don’t need to speak to anyone. Reviewed on: 17th February 2023

Excellent customer service

Very helpful staff, easy online access, I’m with Natwest bank from 8 years but have not any issues. Reviewed on: 17th February 2023

NatWest

Easy to use app, and clear all there Reviewed on: 17th February 2023

Amazing banking

The rewards account is exactly what it says it is. You get rewarded for using your account. You can’t go wrong. Fantastic banking. Reviewed on: 17th February 2023

Excellent app

So easy to use. Keep track of everything all in one place. Reviewed on: 17th February 2023

Still the best Banking App

The best and most reliable Banking App by a mile. Easy to use and makes every day Banking a doddle Reviewed on: 17th February 2023

Very bad customer service

I've been with NatWest for over thirty years. Last week they froze all my accounts for five working days because of a disputed payment without even getting my side of the story. Whilst I understand they have their processes, my issue is that the fraud department cannot be contacted by phone, only emails which they do not answer. Disgraceful. Reviewed on: 17th February 2023

Fantastic, simple

Never have any issues. When I have visited any branches the staff are such a delight and helpful. Reviewed on: 17th February 2023

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