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NatWest: Reward Account reviews

View other NatWest products
4.78
Based on 971 reviews, last reviewed 20th Feb 2026
1500% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
8%
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1%
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1%
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Latest highest rating:

5

They helped me set up online banking as the branch s... They helped me set up online banking as the branch sadly closed .Staff were so patient and helpful.The reward account suits my needs well and rewards ... Read more Reviewed on: 20th February 2026
Debbie Alonso's avatar
Debbie Alonso

Latest lowest rating:

1

I recently experienced raising a dispute through Nat... I recently experienced raising a dispute through NatWest, and I have to say, the process has been incredibly complicated and frustrating. The process ... Read more Reviewed on: 18th November 2025
Madalina M's avatar
Madalina M
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About this product

The NatWest Reward Account allows you to earn rewards from direct debits and spending at NatWest’s partner retailers.

Rewards can be exchanged for eGift cards or cashback, or you can choose to donate them to charity. This current account has a low monthly fee and gives account holders access to NatWest’s mobile banking app.

NatWest Reward Account reviews help you find out what it’s really like to be a customer. If you’ve used NatWest before, you can also leave a review and share your experience.

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NatWest Reward Account reviews (971)

Excellent rewards

5
Use my account for bills, direct debits and when I pay on a credit card, I get more rewards. Great perk. Reviewed on: 18th February 2023
SJS's avatar
SJS

Best service

5
Very professional and helpful bank Reviewed on: 18th February 2023
Rachid 's avatar
Rachid

Happy

5
The best account in the UK. Are you looking the best, you're Reviewed on: 18th February 2023
Jerzy 's avatar
Jerzy

Incomparable quality services nationwide

5
I never regret being with Natwest for years due to their adequate services Reviewed on: 18th February 2023
Ayodele Babawale's avatar
Ayodele Babawale

The best bank ever

5
Been woth Natwest since I was 2 years old. You've helped me through some dark times and I appreciate your amazing customer service. Natwest has a place in my heart. Thank you x Reviewed on: 18th February 2023
Sacha Lian London's avatar
Sacha Lian London

First Class Banking

5
Professional services,I like it. Reviewed on: 18th February 2023
Grzegorz Klukowski's avatar
Grzegorz Klukowski

Excellent service

5
Very good & nice services very happy with this bank Reviewed on: 18th February 2023
Sajid khan's avatar
Sajid khan

Amazing services

5
Happy customer, sonfar so good in aspects Reviewed on: 18th February 2023
Haider Ali's avatar
Haider Ali

Great service

5
Great service, staff very supportive, amazing, excellent service Reviewed on: 18th February 2023
Anjna Peter's avatar
Anjna Peter

Fast, efficient, professional service

5
App is always updated through the night causing as little inconvenuence to the customer as possible. Good answer call times and advisors are always very knowledgeable and friendly. Reviewed on: 18th February 2023
Sue Tabern's avatar
Sue Tabern

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