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NatWest: Reward Account reviews

Name: Reward Account
Rating: 4.78 (971 reviews)

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4.78

Based on 971 reviews, last reviewed 20th Feb 2026

1500% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

They helped me set up online banking as the branch s... They helped me set up online banking as the branch sadly closed .Staff were so patient and helpful.The reward account suits my needs well and rewards ... Read more Reviewed on: 20th February 2026

Latest lowest rating:

1

I recently experienced raising a dispute through Nat... I recently experienced raising a dispute through NatWest, and I have to say, the process has been incredibly complicated and frustrating. The process ... Read more Reviewed on: 18th November 2025

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About this product

The NatWest Reward Account allows you to earn rewards from direct debits and spending at NatWest’s partner retailers.

Rewards can be exchanged for eGift cards or cashback, or you can choose to donate them to charity. This current account has a low monthly fee and gives account holders access to NatWest’s mobile banking app.

NatWest Reward Account reviews help you find out what it’s really like to be a customer. If you’ve used NatWest before, you can also leave a review and share your experience.

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NatWest Reward Account reviews (971)

Best bank in U.K

Amazing service, respectful, loyal Reviewed on: 17th February 2023

Very competent bank

Have been with NatWest for years and a very satisfied customer. Staff in call centre always polite, helpful and competent and the app is excellent to use. Reviewed on: 17th February 2023

Great account

I love this account. I do all of my banking via the app and the rewards soon mount up. Reviewed on: 17th February 2023

Best bank

I’ve been with this bank since I was 15 and I’ve never had any issues. The app can be used with ease and I love the reward accounts. Reviewed on: 17th February 2023

Best bank in the world

Best bank in the world, Best bank for all time Reviewed on: 17th February 2023

Thank you for the best service!

Since 2009 I’m a customer and I have thought once to change. Thank you for your continuous wonderful service Reviewed on: 17th February 2023

Convenient

Compared to other online apps NatWests is so simple and easy to navigate! Never had an issue with it. Love the reward account and the round up thing! Reviewed on: 17th February 2023

Amazing

It’s amazing app rewards account is great and cash back is super Reviewed on: 17th February 2023

Good service

Very good bank for loan's and overdrafts Reviewed on: 17th February 2023

Everything in one place - almost

App.does nearly everything I want. Generally one of the first with new innovations - just need subscription management like some others have. App security appears to be excellent, particularly with biometrics. Reviewed on: 17th February 2023

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