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NatWest: Reward Account reviews

Name: Reward Account
Rating: 4.83 (969 reviews)

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4.77

Based on 969 reviews, last reviewed 3rd Feb 2026

1300% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

Excellent Fraud Dpartment Performance When my account was scammed, their fraud department were efficient and sympathetic. The money scammed was returned within 3 days of it leaving my acc... Read more Reviewed on: 3rd February 2026

Latest lowest rating:

1

I recently experienced raising a dispute through Nat... I recently experienced raising a dispute through NatWest, and I have to say, the process has been incredibly complicated and frustrating. The process ... Read more Reviewed on: 18th November 2025

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About this product

The NatWest Reward Account allows you to earn rewards from direct debits and spending at NatWest’s partner retailers.

Rewards can be exchanged for eGift cards or cashback, or you can choose to donate them to charity. This current account has a low monthly fee and gives account holders access to NatWest’s mobile banking app.

NatWest Reward Account reviews help you find out what it’s really like to be a customer. If you’ve used NatWest before, you can also leave a review and share your experience.

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NatWest Reward Account reviews (969)

Recommended,everything great

Great bank,no problem. Have a lot of years Reviewed on: 17th February 2023

Excellent bank

They look after me and their app (on my iPhone) is excellent. Also they are very helpful and friendly in branches Reviewed on: 17th February 2023

Excellent

Very user friendly. Quick and easy to use. Reviewed on: 17th February 2023

Best mobile banking at your fingertips

Easy and simplistic, everything you need on the app, new products arriving all the time Reviewed on: 17th February 2023

Excellent service

I am pleased to say that I am very happy with the excellent service I receive from Natwest. The staff are always ready to help with anything and they will do their best to help. Reviewed on: 17th February 2023

Only bank Ive had and the only bank Ill ever need

This was my first bank at 16 years old and 14 years on I have never even contemplated changing. Everything is seamless and easy to use and I’ve never had a bad experience. Reviewed on: 17th February 2023

Fantastic Bank

An amazing value for money bank account, £2 fee get £5 back each month. The app is fantastic as can do everything I need to through it and don’t need to speak to anyone. Reviewed on: 17th February 2023

Excellent customer service

Very helpful staff, easy online access, I’m with Natwest bank from 8 years but have not any issues. Reviewed on: 17th February 2023

NatWest

Easy to use app, and clear all there Reviewed on: 17th February 2023

Amazing banking

The rewards account is exactly what it says it is. You get rewarded for using your account. You can’t go wrong. Fantastic banking. Reviewed on: 17th February 2023

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