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NatWest: Reward Account reviews

Name: Reward Account
Rating: 4.83 (952 reviews)

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4.77

Based on 952 reviews, last reviewed 18th Nov 2025

100% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

Thank You, NatWest for a Truly Outstanding Service! I don’t think banks get the appreciation they truly deserve, especially when they’ve already taken steps to protect you before you even realise you’ve... Read more Reviewed on: 15th October 2025

Latest lowest rating:

1

I recently experienced raising a dispute through Nat... I recently experienced raising a dispute through NatWest, and I have to say, the process has been incredibly complicated and frustrating. The process ... Read more Reviewed on: 18th November 2025

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About this product

The NatWest Reward Account allows you to earn rewards from direct debits and spending at NatWest’s partner retailers.

Rewards can be exchanged for eGift cards or cashback, or you can choose to donate them to charity. This current account has a low monthly fee and gives account holders access to NatWest’s mobile banking app.

NatWest Reward Account reviews help you find out what it’s really like to be a customer. If you’ve used NatWest before, you can also leave a review and share your experience.

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NatWest Reward Account reviews (952)

Great bank

Great bank and service, have been with the back since I was very young Reviewed on: 17th February 2023

Being in control

NatWest banking app gives me full control in managing my account at anytime; moving money from one account to another so easily; having the security and confidence my money is secure with easy access to support if needed. Reviewed on: 17th February 2023

Great bank, always helpful

Great financial advice and helpful staff Reviewed on: 17th February 2023

Jb

Amazing staff, friendly, knowledgeable and efficient Reviewed on: 17th February 2023

Top banking app

Very user friendly app. Clear and covers all info needed. Reviewed on: 17th February 2023

Great account

Rewards great way to gain extra pennies Reviewed on: 17th February 2023

Great account and bank

I’ve had the reward account for the best part of a year, I think the cash back function and rewards for simple things like logging into your app and having direct debits is a very attractive feature of the account. Very happy banking with NatWest, so much so that we recently took our mortgage with them. Even more recently I’ve decided to take a credit card with them and use their BNPL product. Very happy customer. Reviewed on: 17th February 2023

Excellent service

I have no problem banking my money to the bank very efficient. Reviewed on: 17th February 2023

Best savings rate

Easy to bank through mobile application Reviewed on: 17th February 2023

Bank that feel like home

One stop shop for all your banking needs via NatWest banking app. Reviewed on: 17th February 2023

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