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NatWest: Reward Account reviews

Name: Reward Account
Rating: 4.78 (971 reviews)

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4.78

Based on 971 reviews, last reviewed 20th Feb 2026

1500% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

They helped me set up online banking as the branch s... They helped me set up online banking as the branch sadly closed .Staff were so patient and helpful.The reward account suits my needs well and rewards ... Read more Reviewed on: 20th February 2026

Latest lowest rating:

1

I recently experienced raising a dispute through Nat... I recently experienced raising a dispute through NatWest, and I have to say, the process has been incredibly complicated and frustrating. The process ... Read more Reviewed on: 18th November 2025

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About this product

The NatWest Reward Account allows you to earn rewards from direct debits and spending at NatWest’s partner retailers.

Rewards can be exchanged for eGift cards or cashback, or you can choose to donate them to charity. This current account has a low monthly fee and gives account holders access to NatWest’s mobile banking app.

NatWest Reward Account reviews help you find out what it’s really like to be a customer. If you’ve used NatWest before, you can also leave a review and share your experience.

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NatWest Reward Account reviews (971)

Money aren't safe with natwest.

I don't feel secure with my money in this bank, someone committed a fraud with me and I rang natwest straight away and they couldn't stop the fraud funds from leaving my account. At first they said they would stop the payment then said they cant do it. They did not give me the money as the fraud wasn't my fault. Reviewed on: 17th February 2023

Fantastic bank

Having banked with NatWest for several years I must say using their online app has really made banking just that little bit easier and stress free. I wouldn’t switch to anyone else and feel NatWest offers me everything. Reviewed on: 17th February 2023

Friendly and reliable

Helpful staff and always friendly Reviewed on: 17th February 2023

Well worth it

Fantastic customer service and reward account perfect. Getting money each month for just paying out regular direct debits and bills is fantastic Reviewed on: 17th February 2023

Great and easy to use account

Easy to setup and easy to use. Would recommend to friends and friends without any doubt Reviewed on: 17th February 2023

Very good

Amazing service I love to NatWest bank Reviewed on: 17th February 2023

Good

All are good. Easy to accessible Reviewed on: 17th February 2023

Excellent bank

Banked with NatWest for over 10 years now. Always been quick to help when needed and due to a mistake the computer made they made sure I was satisfied and even did a follow up to check everything was ok. Reviewed on: 17th February 2023

Best application

Easy to use and secure. Adaptable too Reviewed on: 17th February 2023

Great bank

Great bank and service, have been with the back since I was very young Reviewed on: 17th February 2023

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