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NatWest: Rooster card reviews

Name: Rooster card
Rating: 4.76 (17656 reviews)

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4.76

Based on 17,656 reviews, last reviewed 19th May 2026

53% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

93%

Latest highest rating:

5

Great for little ones Handy for parents to control can set chores and saving pots. Regular updates. Reviewed on: 19th May 2026

Latest lowest rating:

1

Happy Always helpful and friendly, easy to deal with Always helpful and friendly, easy to deal with Reviewed on: 16th April 2025

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About this product

NatWest Rooster is a kids debit card and app to help your child learn money management skills.

Set spending limits, add money easily and get spend notifications with this prepaid children’s bank card from NatWest. Existing customers get access to Rooster for free.

NatWest Rooster reviews help you find out what it’s really like to be a customer. If you’ve used NatWest before, you can also leave a review and share your experience.

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NatWest Rooster card reviews (17656)

Poor customer service when things go wrong

There was an occasion where my child’s card wouldn’t work when he was out with his friends. To the point where his dad had to drive to meet him to give him cash. The response from NatWest / rooster was very disappointing. Firstly it was impossible to speak to someone directly linked to rooster and also no apology to my child who is dyslexic and has ADHD and autism and who now feels worried every time he uses his card in fear of the same thing happening again. Reviewed on: 7th April 2024

Perfect for little ones too!

My 5 year old is learning that if he cleans up after himself and helps around the house he can earn some pennies! The boosts help him be more productive and he likes to push himself to get these. He also knows that in his monthly pocket money for doing his weekly jobs that he has to save a percentage of this in order to have money for a rainy day! Reviewed on: 7th April 2024

All available through the app.

All available through the app. Everything you need at the press of the screen. Reviewed on: 7th April 2024

Very easy to use and great for children to earn mone...

Very easy to use and great for children to earn money with doing chores etc Reviewed on: 7th April 2024

Love the app.

Love the app. Easy set to see both of my kids and I have full control of how they manage their money. Reviewed on: 7th April 2024

It’s very good way to send money to my children when...

It’s very good way to send money to my children when they not with me Reviewed on: 7th April 2024

Quick and easy to create my child loves it.

Quick and easy to create my child loves it. Reviewed on: 7th April 2024

My big loves his card!

My big loves his card! And it gives him independence. Reviewed on: 7th April 2024

Enjoy the app features, the helpline and everything...

Enjoy the app features, the helpline and everything NatWest has to offer Reviewed on: 7th April 2024

Rooster has given my son the ability to save and ind...

Rooster has given my son the ability to save and independence with money Reviewed on: 7th April 2024

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