Newbury Building Society reviews
Newbury Building Society reviews
Review summary
People rate this company as Excellent based on 8,189 product reviews
Latest positive rating
Remortgage with Newbury BS
I applied to remortgage with Newbury BS through a broker. The process was straightforward and thorough as I would expect. There was a delay due... I applied to remortgage with Newbury BS through a broker. The process was straightforward and thorough as I would expect. There was a delay due to one department not informing the underwriter that all the information requested had been submitted by me. However once informed the underwriter responded within 24 hours. I received a message from Newbury BS stating that if I wanted to complete the transaction earlier than planned this would be possible which was a great help. No solicitors required so no additional costs. Excellent service despite the short delay of one week. Read more Read less
Latest negative rating
Online access isn't good from my experience!
Well after opening an in branch account attempted to get online access. Unfortunately after many attempts with must to-ing and fro-ing with building soc tech... Well after opening an in branch account attempted to get online access. Unfortunately after many attempts with must to-ing and fro-ing with building soc tech support, changes of email address, passwords etc I'm still not connected. Coming from a tech background I can't help thinking that there are issues in your system. As such I've about given up as wasting too much time. Read more Read less
About Newbury Building Society
Newbury Building Society was established in 1856 under the name of 'The Newbury Permanent Benefit Building and Investment Society'.
As a mutual organisation, the Society reinvests profits for the benefit of members because it doesn’t have any shareholders to pay. It has over 76,000 members with branches across Berkshire, Hampshire and Oxfordshire.
Newbury Building Society provide a range of products across mortgages and savings.
Newbury Building Society at a glance
Contact details
- Website
- Visit provider website
Reviews for Newbury Building Society
Showing 11 of 8189 company reviews • Last reviewed within 7 days
Remortgage with Newbury BS
I applied to remortgage with Newbury BS through a broker. The process was straightforward and thorough as I would expect. There was a delay due... I applied to remortgage with Newbury BS through a broker. The process was straightforward and thorough as I would expect. There was a delay due to one department not informing the underwriter that all the information requested had been submitted by me. However once informed the underwriter responded within 24 hours. I received a message from Newbury BS stating that if I wanted to complete the transaction earlier than planned this would be possible which was a great help. No solicitors required so no additional costs. Excellent service despite the short delay of one week. Read more Read less
Rachel Hawkins was very helpful and kind .
Rachel Hawkins [Newbury Office] was very helpful kind and patient with an old man who has just turned 79.I She set up a new ISA... Rachel Hawkins [Newbury Office] was very helpful kind and patient with an old man who has just turned 79.I She set up a new ISA account where I wanted to move a matured Nationwide Account to Newbury Building Society. Read more Read less
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5/5
Remortgaging to Newbury
It really helped that there was a branch in Winchester to print off the forms and to hand them in.
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4/5
Newbury mortgage offer and follow-up administration.
All went well through our broker. Happy with the new terms. very helpful on e-mails.
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5/5
Newbury Building Society Mortgage for Pensioners
We welcomed the fact that the Newbury Building Society was willing to offer a mortgage to pensioners. The staff and the Underwriting team always responded... We welcomed the fact that the Newbury Building Society was willing to offer a mortgage to pensioners. The staff and the Underwriting team always responded quickly to clarifications about the documentation. Read more Read less
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5/5
Friendly customer service
Chloe was very friendly and advised us of the best savings account for our 3 month old. It took all of about 20 minutes to... Chloe was very friendly and advised us of the best savings account for our 3 month old. It took all of about 20 minutes to open an account and it was so easy! Chloe was very welcoming and friendly showing a big interest in our little one which was lovely! We also like that there’s various branches around our area which means it’s easy to pay money into the account. Read more Read less
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5/5
renewing a mortgage
I was renewing a mortgage which had come to the end of its discounted period. Communication was excellent, options available clearly explained, time given to... I was renewing a mortgage which had come to the end of its discounted period. Communication was excellent, options available clearly explained, time given to consider, and paperwork dispatched promptly once the decision was made. Read more Read less
Products from Newbury Building Society
Showing all products offered by Newbury Building Society
Savings
by Newbury Building SocietyNewbury Building Society savings reviews can help you to find out more about life at Newbury Building Society. How easy is it to contact Newbury Building Society? And how friendly...
Savings
by Newbury Building SocietyNewbury Building Society savings reviews can help you to find out more about life at Newbury Building Society. How easy is it to contact Newbury Building Society? And how friendly...
Mortgages
by Newbury Building SocietyBuying a house is an exciting step in anyone’s life, but securing the right mortgage product can be a difficult part of the process. We collect Newbury Building Society mortgage...
Mortgages
by Newbury Building SocietyBuying a house is an exciting step in anyone’s life, but securing the right mortgage product can be a difficult part of the process. We collect Newbury Building Society mortgage...
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