I visited your Hungerford branch a few weeks ago for a savings review. This branch always has helpful and friendly staff. I had an appointment... I visited your Hungerford branch a few weeks ago for a savings review. This branch always has helpful and friendly staff. I had an appointment with Bryony who was very professional and helpful and I achieved what I wanted during my appointment. A special thank you to Leah Savage who is a credit to the Newbury Building Society, is always friendly, professional and knowledgeable. Thank you Leah! Read more Read less

I spoke with Eje today about details of opening our savings account and she sent over information immediately and I then went back for further... I spoke with Eje today about details of opening our savings account and she sent over information immediately and I then went back for further clarification and she was explained everything very clearly and took time to ensure that I understood exactly what was required. She was brilliant. Thank you! Read more Read less

Transferring a mortgage from another provider could not have been easier. The service was efficient and courteous and timely. The new rate is fantastic. .

Easy process to switch deals when my previous one ended. Impressed that NBS initiated the contact. Competitive rate for an interest only mortgage.

Received a very helpful, friendly, and informative experience. Cancelled my Easy Access ISA and opened an Existing Member Account. It was really nice to have... Received a very helpful, friendly, and informative experience. Cancelled my Easy Access ISA and opened an Existing Member Account. It was really nice to have face to face contact instead of doing this on line. Read more Read less

We wanted to explore whether we should take out a small mortgage or not and were dealt with by Angela Burton. She has deep product... We wanted to explore whether we should take out a small mortgage or not and were dealt with by Angela Burton. She has deep product knowledge and worked hard to establish the best way forward for us, making all of the pros and cons of any action absolutely clear. Read more Read less

It gives genuine pleasure to interact with a real person, our recent dealings with NBS have been an object lesson in how to get customer... It gives genuine pleasure to interact with a real person, our recent dealings with NBS have been an object lesson in how to get customer service right. Unfailing politeness coupled with real efficiency and product knowledge in Branch staff Read more Read less

Our dealings with the Society have been excellent. We have just had a mortgage review with Angela Bradshaw. She was extremely professional and clearly explained... Our dealings with the Society have been excellent. We have just had a mortgage review with Angela Bradshaw. She was extremely professional and clearly explained the options available. Could not have wished for better. Read more Read less

Newbury had the best rate i was looking for for my clients needs. I understood from my first contact that my client, was outside of... Newbury had the best rate i was looking for for my clients needs. I understood from my first contact that my client, was outside of Newbury's standard lending criteria but as it was such a 'good' case he spoke with the underwrites and I went on to get an accepted DIP. The case has now gone to ffer Read more Read less