I save with Newbury for two main reasons. 1. They pay very competitive interest rates and 2. Most importantly you can deal and speak with... I save with Newbury for two main reasons. 1. They pay very competitive interest rates and 2. Most importantly you can deal and speak with people, not automated chatbots. You can readily get answers to your particular issue not a standardised and irrelevant response from a machine. This makes dealing with Newbury so much easier and quicker and so much less frustrating. Read more Read less

I recently opened a savings account and had a few questions for the staff. They were extremely helpful, very professional and explained everything very clearly. Highly recommend the Didcot branch.

Angela as always was warm, professional and excellent.

First class service during a lengthy house purchase.

We had a relatively complicated mortgage set up and we were first-time buyers, but the staff at the Newbury office, in particular Lauren and Sezanne,... We had a relatively complicated mortgage set up and we were first-time buyers, but the staff at the Newbury office, in particular Lauren and Sezanne, were extremely helpful and professional. They were very responsive to the various queries and concerns we had and helped to get everything finalised in time. Read more Read less

So grateful to Newbury Building Society for making what I thought was going to be a daunting experience, efficient and easy. Customer service and communication was excellent! Thank you.

Very friendly and helpful staff at the Thatcham office.

Every time i go into Abingdon branch i’m met with a friendly smile, the colleagues are interested in how i am and they always recommend... Every time i go into Abingdon branch i’m met with a friendly smile, the colleagues are interested in how i am and they always recommend how to best save, an excellent building society Read more Read less

The lady who dealt with my enquiry was very helpful and friendly.