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Newbury Building Society reviews

Newbury Building Society Logo
Rated Excellent • 4.85/5

Newbury Building Society reviews

Verified businesses always have up to date contact details and can respond to reviews.

Verified business
Last reviewed within 14 days
See more on their website

Review summary

People rate this company as Excellent based on 9,078 product reviews

Average score of 4.85/5
5 star
91%
4 star
8%
3 star
1%
2 star
0%
1 star
0%
Reviews for Newbury Building Society have trended positively over the past 90 days

Latest positive rating

5/5

Hazel was excellent went through all the options wit...

Hazel was excellent went through all the options with me, gave confident advise & just generally extremely helpful & nothing felt like too much trouble, very rare these days.

{"display":"Teresa B","full_name":"Teresa B","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Savings
Teresa B 2nd June 2025

Latest negative rating

1/5

NatWest app won't pay in

Can't access online to put money into my new accounts

{"display":"Carole H","full_name":"Carole H","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Savings
Carole H 1st May 2025
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About Newbury Building Society

Newbury Building Society was established in 1856 under the name of 'The Newbury Permanent Benefit Building and Investment Society'.

As a mutual organisation, the Society reinvests profits for the benefit of members because it doesn’t have any shareholders to pay. It has over 76,000 members with branches across Berkshire, Hampshire and Oxfordshire.

Newbury Building Society provide a range of products across mortgages and savings.

Newbury Building Society at a glance

Contact details

Website
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Reviews for Newbury Building Society

Showing 11 of 9078 company reviews • Last reviewed within 14 days

Hazel was excellent went through all the options wit...

Savings • 2nd June 2025

Hazel was excellent went through all the options with me, gave confident advise & just generally extremely helpful & nothing felt like too much trouble, very rare these days.

{"display":"Teresa B","full_name":"Teresa B","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5/5
Read more product reviews
Reply from Newbury Building Society
Thank you for taking the time to leave feedback Hazel, we do appreciate it and will share your comments with Hazel, who will be so pleased to read them.
3rd June 2025
Newbury Building Society

In branch service review

Savings • 31st May 2025

Very professional and extremely helpful.

Verified source
Rated Excellent • 5/5
Read more product reviews
Reply from Newbury Building Society
We really appreciate you taking the time to share your feedback! It’s always great to hear that our efforts are making a difference. Thank you for your support!
5th June 2025
Newbury Building Society
  • 5/5

    In branch service review

    We had a savings appointment with Jack, he was very helpful and informative.

    Savings
    Verified source 31st May 2025
  • 5/5

    In branch service review

    I would change nothing - everybody is very helpful and friendly.

    Savings
    Verified source 31st May 2025
  • 5/5

    In branch service review

    Members of staff always happy to help their customers.

    Savings
    Verified source 31st May 2025
  • 5/5

    In branch service review

    Good customer service, very welcoming - would be good to have a coffee machine.

    Savings
    Verified source 31st May 2025
  • 5/5

    In branch service review

    We were served by a young cashier in training , Very polite.

    Savings
    Verified source 31st May 2025
  • 5/5

    In branch service review

    I received excellent service Lauren was polite, professional and friendly.

    Savings
    Verified source 31st May 2025
  • 5/5

    In branch service review

    Friendly, efficient , appreciate having a local branch to pop into, overall excellent.

    Savings
    Verified source 31st May 2025
  • 5/5

    In branch service review

    Very good services and good staff.

    Savings
    Verified source 31st May 2025
  • 5/5

    In branch service review

    Excellent welcome, Always safe with NBS.

    Savings
    Verified source 31st May 2025

    Products from Newbury Building Society

    Showing all products offered by Newbury Building Society

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