Newbury Building Society reviews | 258 reviews rated 4.91* - Smart Money People

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Ratings based on 258 reviews Last review 2 months ago

4.91 / 5Amazing overall rating

Newbury Building Society pride themselves on their reputation. They provide excellent customer service, are involved with the local community, and have a firm commitment to giving its members long-term value. Smart Money People is the place for...

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Newbury Building Society pride themselves on their reputation. They provide excellent customer service, are involved with the local community, and have a firm commitment to giving its members long-term value. Smart Money People is the place for Newbury Building Society reviews. Read and write reviews to help increase trust and transparency in Financial Services.

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Your Newbury Building Society Reviews (258)

11th February 2018

Local focus

Focus on the individual and care about the community. A perfect combination.

Ray AllisonLevel 1

(0)

9th February 2018

Family support

Very friendly staff and very fair to members with there saving rates . We have encouraged all our family and relations to support the Newbury Building Society .

Phillip BradleyLevel 1

(0)

9th February 2018

Weather a lot or a little, every little thing they do means a lot

I've had funds with Newbury since 2012. They have always looked out for me and ensure a competitive return against the other high street lenders. It helps too knowing that as a mutual the saving I make are helping someone get their home or get me a...

I've had funds with Newbury since 2012. They have always looked out for me and ensure a competitive return against the other high street lenders. It helps too knowing that as a mutual the saving I make are helping someone get their home or get me a better interest rate.

DanielLevel 1

(0)

7th February 2018

Helpful and personable

Always great service, by people and not computers. Old style service wins for me. Good rates and reliability are what Newbury stand for.

Mr B. Philips Level 1

(0)

2nd February 2018

Working to make a difference!

Great customer focus, driven and helping the local community as well as nationwide

Mark PorterLevel 1

(0)

28th January 2018

Friendly helpful staff

Always keen to assist and advise

Michelle Level 1

(0)

26th January 2018

Great personal service every visit

I have saved with NBS for many years. It is terrific to have a Hungerford branch and the staff are both friendly and efficient. A wonderful change from having to do everything online. It matters!

Hilary StockwellLevel 1

(0)

25th January 2018

Excellent

Always get the information that you need

Mike Level 1

(0)

24th January 2018

The Best Building Society

The Newbury is one of the few building societies that still treat the members as they should, that is, a member of a family that support the society for the good of all members. Over the many years both my wife and I have been members, they have...

The Newbury is one of the few building societies that still treat the members as they should, that is, a member of a family that support the society for the good of all members. Over the many years both my wife and I have been members, they have always given excellent service.

Tom FilinLevel 1

(0)

24th January 2018

Superb, personal service, nothing is too much trouble for NBS.

One of the few big lenders who continue to offer a real 'personal service', from start to finish we are treated as valued customers by friendly, knowledgeable NBS staff. Services we don't need are not 'pushed at us' and we are given very good...

One of the few big lenders who continue to offer a real 'personal service', from start to finish we are treated as valued customers by friendly, knowledgeable NBS staff. Services we don't need are not 'pushed at us' and we are given very good factual, personalised information about products we ask about. Can't fault any element of NBS's customer service.

D PinnellLevel 1

(0)

23rd January 2018

Excellent local service provider

Offers good rates of interest plus useful partnership offers with key local retailers and service providers.

Tim JarvisLevel 1

(0)

23rd January 2018

Small but powerful

Excellent support,help & advise at a very stressful time

Terry BissessarLevel 1

(0)

22nd January 2018

Very helpful and.traditional good service

Found them to be fast and efficient plus accommodating of our circumstances.

RichbLevel 1

(0)

22nd January 2018

Great local BS

Good service and helpful friendly staff

LJB43Level 1

(0)

22nd January 2018

Professional, timely and efficient service

I had been concerned about securing a mortgage due to age but Newbury Building Society conducted their assessment in a fair, comprehensive and detailed manner, keeping me informed throughout. I was delighted with the result.

A L WelchLevel 1

(0)

22nd January 2018

Modern but personalised customer service

From entering the small branch in Alton, Hampshire my wife an I felt special. Really excellent customer service throughout

Colin PaynterLevel 1

(0)

22nd January 2018

Excellent Service

Very convenient for us, we are always made aware of the best savings accounts. The staff are extremely friendly. Never had any problems at all

lorrainepollitt@msn.comLevel 1

(0)

22nd January 2018

Excellent service and interest terms

Visits to your Newbury branch are always a pleasure; the staff are friendly and courteous , they always endeavour to ensure that my savings are invested in the best category for my needs.

Richard HerbertLevel 1

(0)

22nd January 2018

Very helpful

Our local Newbury Building Society branch was very helpful when we set up savings accounts for our children. We are pleased with the rates too.

Penny LockeLevel 1

(0)

22nd January 2018

Best local building society

Better savings rates than the bigger societies and banks. Great local office and staff

BeardmoreLevel 1

(0)

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