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Newbury Building Society: Mortgages reviews

Name: Mortgages
Rating: 4.77 (1229 reviews)

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4.76

Based on 1,229 reviews, last reviewed 25th Nov 2024

5% decrease in 5 star reviews

in the past 90 days

75% decrease in 1 star reviews

in the past 90 days

85%

11%

Latest highest rating:

5

Transparent and efficient service The mortgage application process was transparent and efficient.. Reviewed on: 25th November 2024

Latest lowest rating:

1

I made an overpayment on 22nd August . I made an overpayment on 22nd August . I received a written letter in the post on 7th September , (dated 2nd September ) with details of my balance an... Read more Reviewed on: 7th September 2024

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About this product

Buying a house is an exciting step in anyone’s life, but securing the right mortgage product can be a difficult part of the process. We collect Newbury Building Society mortgage reviews to help you make an informed decision when choosing a mortgage lender.

Newbury Building Society is an independent, mutual building society, offering a wide variety of mortgage products. When searching through mortgage options, make sure you’re confident that you understand the terms, conditions and interest rates. Always contact the lender or an independent advisor if you need help understanding your options.

Are you interested in Newbury Building Society mortgages? Find out what homeowners have to say about their experience with the lender by reading our reviews. Learn which product they currently have and whether they have been satisfied with their choice. Find out more about the application process and how supportive the lender is with its customers. Be confident in your mortgage lender by reading our Newbury Building Society mortgage reviews.

Did Newbury Building Society help you purchase your home? Share your experience with others on Smart Money People. Tell us about the application process: did it run smoothly or were there perhaps more hurdles than you’d anticipated? Was the mortgage process easy to understand? Has the lender kept you informed of any important mortgage news or changes? Would you recommend the lender to family and friends? Whether good or bad, write a Newbury Building Society mortgage review today.

Newbury Building Society Mortgages reviews (1229)

Review of the Newbury Building Society, Mortgages:

Very helpful staff.

Very helpful staff. Great communication. Able to speak to people easily. Assisted throughout the process. Provided us with a product that works for us. Reviewed on: 8th November 2024

Reply from Newbury Building Society Hi Karen, we appreciate the time taken to leave us a review, thank you. Response date: 11th November 2024

The process seemed to take a longer time than expect...

The process seemed to take a longer time than expected to complete. Reviewed on: 19th September 2024

Reply from Newbury Building Society Thank you for taking the time to leave feedback - we do appreciate it. Response date: 10th October 2024

Newbury Building Society unbeatable mortgage rates

We come back to The Newbury Building Society everytime our mortgage product needs to be renewed. Each renewal we research other providers but NBS always comes up with the best rates, their customer service is great and we feel reassured that our mortgage is safe with this organisation. Reviewed on: 19th September 2024

Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we really do appreciate it. Response date: 23rd September 2024

I made an overpayment on 22nd August .

I made an overpayment on 22nd August . I received a written letter in the post on 7th September , (dated 2nd September ) with details of my balance and new monthly payment which I : 1) disputed the calculation and 2) queried the first payment of the reduced amount Reviewed on: 7th September 2024

Reply from Newbury Building Society Thank you for your feedback David, we will be in touch about your overpayment. Response date: 9th September 2024

Excellent service as usual..

Renewing existing mortgage product,superb service as usual from Kate Rockall with a good outcome.Rapid admin and actions.My only complaint is your ridiculous secure message service,I have over the years only twice managed to access the message,this time took me 40 minutes they are so secure as to be totally useless-please make them useable! Reviewed on: 7th September 2024

Reply from Newbury Building Society Thank you for taking time to provide feedback Charles, we do appreciate it. We are currently looking to improve the secure messaging service, with a new system, and appreciate your frustration. Response date: 9th September 2024

Very easy process from start to finish.

Very easy process from start to finish. Best rate in the market for a 5 year fixed. Completed on time with no queries at all and all correspondence replied to very promptly. Would highly recommend based on the experience with our remortgage to Newbury Reviewed on: 6th September 2024

Reply from Newbury Building Society Thank you for taking the time to provide feedback, we do appreciate it! Response date: 9th September 2024

Mortgage product transfer

Very easy to transfer to a new product at the end of my existing rate. Reviewed on: 6th September 2024

Reply from Newbury Building Society Hi Sean, thank you for taking the time to leave us a review, we really do appreciate it. Response date: 11th September 2024

Newbury have always been so helpful, patient, profes...

Newbury have always been so helpful, patient, professional and a pleasure to deal with - they never let us down. Reviewed on: 6th September 2024

Reply from Newbury Building Society Hi Di, thank you for taking the time to leave us a review, we really do appreciate it. Response date: 16th September 2024

Very efficient communication

All the members we spoke to communicated very efficiently. The mortgage offer was also the best by far. Reviewed on: 31st August 2024

Reply from Newbury Building Society Hello Julie, we appreciate the time taken to leave us a review, thank you. Response date: 2nd September 2024

Very easy and helpful service, when we needed extra...

Very easy and helpful service, when we needed extra loan quickly sorted. Also pleasant and caring response re our anxiety Reviewed on: 31st August 2024

Reply from Newbury Building Society Hi Dorothy, thank you for taking the time to leave us a review, we really do appreciate it. Response date: 2nd September 2024

In branch service review

Newbury is not very good online. Reviewed on: 30th August 2024

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