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Newbury Building Society: Savings reviews

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4.89
Based on 8,677 reviews, last reviewed 6th Mar 2026
65% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Newbury BS Basingstoke. Newbury BS Basingstoke.Lovely helpful lady, Hannah, very kind and explained everything. Reviewed on: 6th March 2026
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PB

Latest lowest rating:

1

In branch service review Very good, pleasant, very helpful staff and easy transactions. Reviewed on: 31st July 2025
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About this product

Newbury Building Society savings reviews can help you to find out more about life at Newbury Building Society. How easy is it to contact Newbury Building Society? And how friendly are they? Our Newbury Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Newbury Building Society Savings reviews (8677)

In branch service review

5
Efficient service. All options explained clearly. Reviewed on: 30th April 2025
Reply from Newbury Building Society We really appreciate you taking the time to leave us a review, thank you! Response date: 9th May 2025
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Newbury Building Society

In branch service review

5
More chairs for waiting as hard for me to stand. Reviewed on: 30th April 2025
Reply from Newbury Building Society Thank you for taking time to leave us feedback - we are sorry that there was nowhere available for you to sit, we will look into that as it is not our normal service level. Response date: 9th May 2025
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Newbury Building Society

In branch service review

5
Staff very welcoming and cheerful. Reviewed on: 30th April 2025
Reply from Newbury Building Society We really appreciate you taking the time to leave us a review, thank you! Response date: 9th May 2025
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Newbury Building Society

In branch service review

5
Experience very easy to understand, Rachel very clear and professional. Reviewed on: 30th April 2025
Reply from Newbury Building Society We really appreciate you taking the time to leave us a review, we have passed on your feedback to Rachel who will be so pleased to hear it. Response date: 9th May 2025
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Newbury Building Society

In branch service review

5
Rachel was very polite, efficient and professional in administrating the opening of my account. Reviewed on: 30th April 2025
Reply from Newbury Building Society We really appreciate you taking the time to leave us a review, we have passed on your feedback to Rachel who will be so pleased to hear it. Response date: 9th May 2025
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Newbury Building Society

In branch service review

5
Rachel was exceptionally helpful from first contact via phone then to signing to account. Reviewed on: 30th April 2025
Reply from Newbury Building Society We really appreciate you taking the time to leave us a review, we have passed on your feedback to Rachel who will be so pleased to hear it. Response date: 9th May 2025
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Newbury Building Society

In branch service review

5
Simple, reliable, friendly team. Perfect!. Reviewed on: 30th April 2025
Reply from Newbury Building Society Thank you for taking the time to leave us a review, we really do appreciate it. Response date: 9th May 2025
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Newbury Building Society

In branch service review

5
Deborah was very patient with me. Reviewed on: 30th April 2025
Reply from Newbury Building Society We really appreciate you taking the time to leave us a review, we have passed on your feedback to Deborah who will be so pleased to hear it. Response date: 9th May 2025
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Newbury Building Society

In branch service review

5
Friendly, helpful and face to face contact very important. Reviewed on: 30th April 2025
Reply from Newbury Building Society We really appreciate you taking the time to leave us a review, thank you! Response date: 9th May 2025
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Newbury Building Society

In branch service review

5
I rang first for advice, directly through to a very helpful person then in Newbury branch a very calm positive experience explained step by step and quickly and efficiently completed. Reviewed on: 30th April 2025
Reply from Newbury Building Society We really appreciate you taking the time to leave us a review, we have passed on your feedback to the Newbury team who will be so pleased to hear it. Response date: 9th May 2025
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Newbury Building Society

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