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Newbury Building Society: Savings reviews

View other Newbury Building Society products
4.89
Based on 8,788 reviews, last reviewed 26th Aug 2026
5% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Senior Saver account I opened a Senior Saver account which was handled in a logical, clear manner. Alternative options were explained. Reviewed on: 26th August 2026
Verified source

Latest lowest rating:

2

I am finding it very difficult to create an account... I am finding it very difficult to create an account on line. Very confusing. Reviewed on: 29th April 2026
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Jean B
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About this product

Newbury Building Society offer a range of savings accounts.

You can book a savings appointment in branch, over the phone or via video call. If you don’t need support, you can also apply for a savings account online.

Newbury Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Newbury Building Society before, you can also leave a review and share your experience.

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Newbury Building Society Savings reviews (8788)

In branch service review

4
Payments from other instructions can be tricky due to 000000 account numbers. Reviewed on: 31st May 2025
Reply from Newbury Building Society Thank you for your honest feedback. We're sorry to hear that your experience didn’t meet expectations. Please know that we take your concerns seriously and will be looking into the issue to ensure it’s addressed appropriately. Your input helps us improve. Response date: 5th June 2025
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Newbury Building Society

In branch service review

5
Owen served me although training was very very good. Reviewed on: 31st May 2025
Reply from Newbury Building Society Thank you so much for your kind words and for taking the time to share your experience! We're thrilled to hear that Owen made such a positive impression. We'll be sure to pass your feedback along—they’ll be delighted to hear it! Response date: 5th June 2025
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Newbury Building Society

In branch service review

5
Love the friendly, warm welcome from staff. Reviewed on: 31st May 2025
Reply from Newbury Building Society We really appreciate you taking the time to share your feedback! It’s always great to hear that our efforts are making a difference. Thank you for your support! Response date: 5th June 2025
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Newbury Building Society

In branch service review

5
if transferring could make it easier from one account to another. Reviewed on: 31st May 2025
Reply from Newbury Building Society Thank you for your honest feedback. We're sorry to hear that your experience didn’t meet expectations. Please know that we take your concerns seriously and will be looking into the issue to ensure it’s addressed appropriately. Your input helps us improve. Response date: 5th June 2025
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Newbury Building Society

In branch service review

5
So professional, everyone so helpful. Reviewed on: 31st May 2025
Reply from Newbury Building Society We really appreciate you taking the time to share your feedback! It’s always great to hear that our efforts are making a difference. Thank you for your support! Response date: 5th June 2025
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Newbury Building Society

In branch service review

5
They take the trouble to go the extra mile to provide assistance. Reviewed on: 31st May 2025
Reply from Newbury Building Society We really appreciate you taking the time to share your feedback! It’s always great to hear that our efforts are making a difference. Thank you for your support! Response date: 5th June 2025
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Newbury Building Society

In branch service review

5
Staff always cheerful and very welcoming. They always explain products well. Reviewed on: 31st May 2025
Reply from Newbury Building Society We really appreciate you taking the time to share your feedback! It’s always great to hear that our efforts are making a difference. Thank you for your support! Response date: 5th June 2025
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Newbury Building Society

In branch service review

5
All round good old fashioned service every time. Reviewed on: 31st May 2025
Reply from Newbury Building Society We really appreciate you taking the time to share your feedback! It’s always great to hear that our efforts are making a difference. Thank you for your support! Response date: 5th June 2025
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Newbury Building Society

In branch service review

5
Staff always friendly, polite and helpful. Reviewed on: 31st May 2025
Reply from Newbury Building Society We really appreciate you taking the time to share your feedback! It’s always great to hear that our efforts are making a difference. Thank you for your support! Response date: 5th June 2025
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Newbury Building Society

In branch service review

5
The staff are very helpful at all times. Reviewed on: 31st May 2025
Reply from Newbury Building Society We really appreciate you taking the time to share your feedback! It’s always great to hear that our efforts are making a difference. Thank you for your support! Response date: 5th June 2025
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Newbury Building Society

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