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Newbury Building Society: Savings reviews

Name: Savings
Rating: 4.89 (8539 reviews)

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4.89

Based on 8,539 reviews, last reviewed 1st Jan 2026

37% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Great customer service A great friendly set of staff that were happy to answer questions and help make the process of opening a new account really pleasant Reviewed on: 1st January 2026

Latest lowest rating:

1

In branch service review Very good, pleasant, very helpful staff and easy transactions. Reviewed on: 31st July 2025

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About this product

Newbury Building Society savings reviews can help you to find out more about life at Newbury Building Society. How easy is it to contact Newbury Building Society? And how friendly are they? Our Newbury Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Newbury Building Society Savings reviews (8539)

Review of the Newbury Building Society, Savings:

Newbury Building Society Branch Review

Very plesent and explaining everything clearly Reviewed on: 28th February 2022

In branch service review

I went through a bond application over the phone with Tracey who was helpful and professional. The bond was withdrawn. Reviewed on: 28th November 2025

Reply from Newbury Building Society Your feedback about Tracey is greatly appreciated. We’ll pass this on to them today. Response date: 2nd December 2025

In branch service review

Everybody is very pleasant and helpful. Reviewed on: 28th November 2025

Reply from Newbury Building Society Thank you for your lovely review. We’re committed to providing excellent service and your comments show we’re on the right track. Response date: 2nd December 2025

In branch service review

Lovely, friendly service, as always. Reviewed on: 28th November 2025

Reply from Newbury Building Society We’re delighted you had such a positive experience. Thank you for sharing it with us. Response date: 2nd December 2025

In branch service review

Application forms need redesigning to cater for the number of applicants young saver. Reviewed on: 28th November 2025

Reply from Newbury Building Society Thank you for sharing your thoughts. We’ll take this on board and strive to provide the service you deserve. Response date: 2nd December 2025

In branch service review

Very easy to work with, excellent service. Reviewed on: 28th November 2025

Reply from Newbury Building Society We’re delighted you had such a positive experience. Thank you for sharing it with us. Response date: 2nd December 2025

In branch service review

Friendly advice and warm welcome. Reviewed on: 28th November 2025

Reply from Newbury Building Society We’re so happy to hear you’re pleased with our service. Thank you for being a valued customer. Response date: 2nd December 2025

In branch service review

Ease of access - branch is on the high street. Reviewed on: 28th November 2025

Reply from Newbury Building Society We’re delighted you had such a positive experience. Thank you for sharing it with us. Response date: 2nd December 2025

New Savings Account

Spoke to very helpful lady who answered all my queries on opening a new savings account. Very thorough and polite. Whole process from start to finish on opening an account was seamless. Reviewed on: 25th November 2025

Reply from Newbury Building Society Hi Stephen, thank you so much for your kinds words. We really appreciate you taking the time to leave a review. Response date: 27th November 2025

In branch service review

Excellent service, no issues at all. Reviewed on: 24th November 2025

Reply from Newbury Building Society Your feedback brightened our day. We’re glad we could meet your expectations. Response date: 2nd December 2025

In branch service review

Ease of contact. Friendly, efficient service. Reviewed on: 24th November 2025

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Newbury Building Society: Savings reviews

37% decrease in 5 star reviews

100% decrease in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About this product

Newbury Building Society Savings reviews (8539)

Newbury Building Society Branch Review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

New Savings Account

In branch service review

In branch service review

Do you have a different Newbury Building Society product?

Want to see more from Newbury Building Society?

Mortgages

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