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Newbury Building Society: Savings reviews

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4.89

Based on 8,677 reviews, last reviewed 6th Mar 2026

65% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

92%

7%

1%

0%

0%

Latest highest rating:

5

Newbury BS Basingstoke. Newbury BS Basingstoke.Lovely helpful lady, Hannah, very kind and explained everything. Reviewed on: 6th March 2026

Latest lowest rating:

1

In branch service review Very good, pleasant, very helpful staff and easy transactions. Reviewed on: 31st July 2025

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About this product

Newbury Building Society savings reviews can help you to find out more about life at Newbury Building Society. How easy is it to contact Newbury Building Society? And how friendly are they? Our Newbury Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Newbury Building Society Savings reviews (8677)

In branch service review

5

The staff here at Newbury are always so helpful, polite and go out of the way. Reviewed on: 28th February 2025

Reply from Newbury Building Society Hi, we really appreciate you taking the time to leave us a review, we're glad you had a positive experience with us. Response date: 12th March 2025

In branch service review

5

Why not use 2-factor authentication on online account management?. Reviewed on: 28th February 2025

Reply from Newbury Building Society Hi, we really appreciate you taking the time to leave us a review, we're glad you had a positive experience with us. Response date: 12th March 2025

In branch service review

5

I've received excellent and very quick service. NVS is very accessible and Rachel was particularly helpful again today. Reviewed on: 28th February 2025

Reply from Newbury Building Society Hi, thank you for taking the time to leave us a review, we really do appreciate it. We will be sure to share your comments with Rachel, who will be so pleased to hear them. Response date: 12th March 2025

In branch service review

5

Helpful, friendly staff. Very accomodating. Reviewed on: 28th February 2025

Reply from Newbury Building Society Hi, we really appreciate you taking the time to leave us a review, we're glad you had a positive experience with us. Response date: 12th March 2025

In branch service review

5

Informative staff/accomodated us when we did not have an appointment. Reviewed on: 28th February 2025

Reply from Newbury Building Society Hi, we really appreciate you taking the time to leave us a review, we're glad you had a positive experience with us. Response date: 12th March 2025

In branch service review

5

Staff very accomodating and fitted us in last minute. Reviewed on: 28th February 2025

Reply from Newbury Building Society Hi, we really appreciate you taking the time to leave us a review, we're glad you had a positive experience with us. Response date: 12th March 2025

In branch service review

3

I had a good experience with Laura in Basingstoke today. Reviewed on: 28th February 2025

Reply from Newbury Building Society Hi, thank you for taking the time to leave us a review, we really do appreciate it. We will be sure to share your comments with Laura, who will be so pleased to hear them. Response date: 12th March 2025

In branch service review

5

Came in with multiple items to complete and Tasha was fab dealing with everything. Reviewed on: 28th February 2025

Reply from Newbury Building Society Hi, thank you for taking the time to leave us a review, we really do appreciate it. We will be sure to share your comments with Tasha, who will be so pleased to hear them. Response date: 12th March 2025

In branch service review

5

Good customer service. Nice staff. Reviewed on: 28th February 2025

Reply from Newbury Building Society Hi, thank you for taking the time to leave us a review, we're glad you had a positive experience with us. Response date: 12th March 2025

In branch service review

5

Friendly, pleasant service from Karen. Felt comfortable dealing with my money with her. Reviewed on: 28th February 2025

Reply from Newbury Building Society Hi, thank you for taking the time to leave us a review, we really do appreciate it. We will be sure to share your comments with Karen, who will be so pleased to hear them. Response date: 12th March 2025

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