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Newbury Building Society: Savings reviews

Name: Savings
Rating: 4.88 (8719 reviews)

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4.88

Based on 8,719 reviews, last reviewed 6th May 2026

80% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Helpful highly efficient and not corporate. Helpful highly efficient and not corporate. Reviewed on: 6th May 2026

Verified source

Latest lowest rating:

2

I am finding it very difficult to create an account... I am finding it very difficult to create an account on line. Very confusing. Reviewed on: 29th April 2026

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About this product

Newbury Building Society offer a range of savings accounts.

You can book a savings appointment in branch, over the phone or via video call. If you don’t need support, you can also apply for a savings account online.

Newbury Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Newbury Building Society before, you can also leave a review and share your experience.

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Newbury Building Society Savings reviews (8719)

Good friendly staff.

Good friendly staff. Explained the savings option in a concise a clear way. Reviewed on: 10th March 2025

Reply from Newbury Building Society Hi Christopher, we appreciate you taking the time to leave us a review, we're glad you had a positive experience with us. Response date: 12th March 2025

Deborah attended to my problem without hesitation.

Deborah attended to my “problem” without hesitation. She was friendly yet professional & she ensured I was happy at each point of the solution. She single-handedly solved my worries & after 45 minutes was still smiling. Thank you Deborah. Reviewed on: 10th March 2025

Reply from Newbury Building Society Hi Therese, thank you for taking the time to leave us a review, we really do appreciate it. We will be sure to share your comments with Deborah, who will be so pleased to hear them. Response date: 12th March 2025

Cash Isa

I opened a cash Isa. The staff were very helpful Reviewed on: 10th March 2025

Reply from Newbury Building Society Thank you very much for taking the time to leave us a review, we're glad you had a positive experience with us when opening an ISA. Response date: 12th March 2025

Quick friendly efficient.

Quick friendly efficient......... .. Reviewed on: 8th March 2025

Reply from Newbury Building Society Hi Geoff, we appreciate you taking the time to leave us a review, we're glad you had a positive experience with us. Response date: 12th March 2025

More ISA

Very helpful lady on the phone to get an appointment and when on the appointment in the office well looked after and gave me useful advice. Reviewed on: 7th March 2025

Reply from Newbury Building Society Thank you very much for taking the time to leave us a review, we're glad you had a positive experience with us. Response date: 12th March 2025

Meet all our needs

Convenient appointment on a Saturday morning. Very friendly and helpful staff. Reviewed on: 7th March 2025

Reply from Newbury Building Society Hi Allison, thank you very much for taking the time to leave us a review, we're glad you had a positive experience with us on Saturday. Response date: 12th March 2025

opening an isa account.

opening an isa account. The chap in the Basingstoke branch was excellent, nothing was to much trouble. Reviewed on: 1st March 2025

Reply from Newbury Building Society Hi Ian, thank you very much for taking the time to leave us a review, we're glad you had a positive experience with us when opening an ISA. Response date: 4th March 2025

I explained what I was looking to save.

I explained what I was looking to save. The various options were clearly explained by Tracey. I was shown clear and easy to understand information on the various products and any questions were answered. The process of opening these savings account was very simple, easy to follow and fully explained Reviewed on: 1st March 2025

Reply from Newbury Building Society Hi John, thank you for taking the time to leave us a review, we really do appreciate it. We will be sure to share your comments with Tracey, who will be delighted to hear them. Response date: 4th March 2025

In branch service review

Good interest rates, always helpful and not much waiting to be dealt with. Reviewed on: 28th February 2025

Reply from Newbury Building Society Hi, we really appreciate you taking the time to leave us a review, we're glad you had a positive experience with us. Response date: 12th March 2025

In branch service review

Lovely, friendly, informative staff. Reviewed on: 28th February 2025

Reply from Newbury Building Society Hi, we really appreciate you taking the time to leave us a review, we're glad you had a positive experience with us. Response date: 12th March 2025

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View resource hub

Newbury Building Society: Savings reviews

80% decrease in 5 star reviews

100% increase in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

2

About this product

Review Newbury Building Society: Savings now

Newbury Building Society Savings reviews (8719)

Good friendly staff.

Deborah attended to my problem without hesitation.

Cash Isa

Quick friendly efficient.

More ISA

Meet all our needs

opening an isa account.

I explained what I was looking to save.

In branch service review

In branch service review

Do you have a different Newbury Building Society product?

Want to see more from Newbury Building Society?

Mortgages

Join Smart Money People

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