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Newbury Building Society: Savings reviews

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4.88

Based on 8,719 reviews, last reviewed 6th May 2026

80% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

92%

7%

1%

0%

0%

Latest highest rating:

5

Helpful highly efficient and not corporate. Helpful highly efficient and not corporate. Reviewed on: 6th May 2026

Verified source

Latest lowest rating:

2

I am finding it very difficult to create an account... I am finding it very difficult to create an account on line. Very confusing. Reviewed on: 29th April 2026

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About this product

Newbury Building Society offer a range of savings accounts.

You can book a savings appointment in branch, over the phone or via video call. If you don’t need support, you can also apply for a savings account online.

Newbury Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Newbury Building Society before, you can also leave a review and share your experience.

Review Newbury Building Society: Savings now

Help others make smarter decisions by sharing your own experience.

Newbury Building Society Savings reviews (8719)

In branch service review

5

Staff are so friendly and very helpful. Reviewed on: 31st March 2025

Reply from Newbury Building Society Hi, thank you for taking the time to leave us a review, we really do appreciate it. Response date: 3rd April 2025

In branch service review

5

Always kind and the staff are willing to help. Reviewed on: 31st March 2025

Reply from Newbury Building Society Hi, thank you for taking the time to leave us a review, we really do appreciate it. Response date: 3rd April 2025

In branch service review

4

Friendly and helpful in Abingdon. Reviewed on: 31st March 2025

Reply from Newbury Building Society Hi, thank you for taking the time to leave us a review, we really do appreciate it. Response date: 3rd April 2025

In branch service review

5

Jessican and Bridget are always very happy and helpful. Reviewed on: 31st March 2025

Reply from Newbury Building Society Hi, thank you for taking the time to leave us a review, we really do appreciate it. Response date: 3rd April 2025

In branch service review

5

Open til 5 please - annoying when things shut early. Reviewed on: 31st March 2025

Reply from Newbury Building Society Hi, thank you for taking the time to leave us a review, we really do appreciate it. Response date: 3rd April 2025

Easy process, always kept up to date on the progress...

5

Easy process, always kept up to date on the progress of our mortgage. Reviewed on: 29th March 2025

Reply from Newbury Building Society Hi, thank you for taking the time to leave us a review, we really do appreciate it. Response date: 31st March 2025

coming in brance to take out a bond

5

I had an appointment to take out a fixed rate bond. I arrived early but even so was seen immiatley by the Branch Manager Justine Ransom. She had all the necessary information to hand and took me through all the issues and m ade shire I I understood . She was pleasant, well informed and and made everything easy. . I was happy witht he experience. Reviewed on: 28th March 2025

Reply from Newbury Building Society Hi Gill, thank you for taking the time to leave us a review, we really do appreciate it. We will be sure to share your comments with Justine, who will be so pleased to hear them. Response date: 31st March 2025

ISA Account

5

Thomas was polite & explained everything to me very well , he also reassured me I could contact him if I had any questions in the future Reviewed on: 18th March 2025

Reply from Newbury Building Society Hi Jessica, thank you for taking the time to leave us a review, we really do appreciate it. We will be sure to share your comments with Thomas, who will be so pleased to hear them. Response date: 20th March 2025

Friendly and efficient, better than a bank

5

Friendly and efficient, a bit more personal than most banks. Reviewed on: 14th March 2025

Reply from Newbury Building Society We really appreciate you taking the time to leave us a review, we're glad you had a positive experience with us. Response date: 20th March 2025

Opening additional account

5

Process straightforward. Each step explained along the way. Reviewed on: 14th March 2025

Reply from Newbury Building Society Hi Colin, we appreciate you taking the time to leave us a review, we're glad you had a positive experience with us. Response date: 14th March 2025

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