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Newbury Building Society: Savings reviews

4.88
Based on 8,720 reviews, last reviewed 7th May 2026
80% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
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1%
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0%
See only 1 star reviews
0%

Latest highest rating:

5

Always polite and efficient Always polite and efficient at Didcot branch Reviewed on: 7th May 2026
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Latest lowest rating:

2

I am finding it very difficult to create an account... I am finding it very difficult to create an account on line. Very confusing. Reviewed on: 29th April 2026
Jean B's avatar
Jean B

About this product

Newbury Building Society offer a range of savings accounts.

You can book a savings appointment in branch, over the phone or via video call. If you don’t need support, you can also apply for a savings account online.

Newbury Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Newbury Building Society before, you can also leave a review and share your experience.

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Newbury Building Society Savings reviews (8720)

We just popped in for advice, were seen within minut...

5
We just popped in for advice, were seen within minutes and taken into an office we explained what we wanted and came out 45 minutes later with an account opened and happy Reviewed on: 7th February 2025
Reply from Newbury Building Society Thank you for taking the time to leave feedback - we appreciate it. Response date: 17th February 2025
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Newbury Building Society

Welcome change from most retail banking

5
Very easy to book and subsequently change/manage my appointment. I was welcomed and not kept waiting. Leah thoroughly explained the products on offer and answered all questions i had. Reviewed on: 4th February 2025
Reply from Newbury Building Society Hi Walter - thank you for taking the time to leave us a review, we really do appreciate it. We will be sure to share your comments with Leah, who will be so pleased to hear them. Response date: 5th February 2025
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Newbury Building Society

In branch service review

5
You were brilliant and your source couldn't be improved upon. Reviewed on: 31st January 2025

In branch service review

5
Excellent informative support and guidance. I arrived late in the day and was dealt with professionally and with no fuss. Reviewed on: 31st January 2025
Reply from Newbury Building Society Hi, thank you for taking the time to leave us a review, we really do appreciate it. Response date: 3rd April 2025
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Newbury Building Society

In branch service review

5
Very convenient location, helpful staff and good savings rates. Reviewed on: 31st January 2025
Reply from Newbury Building Society Thank you for your lovely feedback! We're so glad to hear you had a great experience. It means a lot to us and motivates our team to keep delivering excellent service. Response date: 5th June 2025
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Newbury Building Society

In branch service review

5
Friendly staff and very accommodating. Reviewed on: 31st January 2025

In branch service review

5
Great service, great staff and good rates compared to others on high street. Reviewed on: 31st January 2025
Reply from Newbury Building Society Thank you for your lovely feedback! We're so glad to hear you had a great experience. It means a lot to us and motivates our team to keep delivering excellent service. Response date: 5th June 2025
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Newbury Building Society

In branch service review

5
Very professional, went through all the details clearly. Reviewed on: 31st January 2025
Reply from Newbury Building Society Hi, thank you for taking the time to leave us a review, we really do appreciate it. Response date: 3rd April 2025
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Newbury Building Society

In branch service review

5
The phone meeting was very good and worked well. Don't use the post office as the details took too long. Reviewed on: 31st January 2025
Reply from Newbury Building Society Hi, thank you for taking the time to leave us a review, we really do appreciate it. Response date: 3rd April 2025
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Newbury Building Society

In branch service review

5
Efficient and friendly service always. Reviewed on: 31st January 2025

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