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Newbury Building Society: Savings reviews

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4.88
Based on 8,720 reviews, last reviewed 7th May 2026
80% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Always polite and efficient Always polite and efficient at Didcot branch Reviewed on: 7th May 2026
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Latest lowest rating:

2

I am finding it very difficult to create an account... I am finding it very difficult to create an account on line. Very confusing. Reviewed on: 29th April 2026
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Jean B
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About this product

Newbury Building Society offer a range of savings accounts.

You can book a savings appointment in branch, over the phone or via video call. If you don’t need support, you can also apply for a savings account online.

Newbury Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Newbury Building Society before, you can also leave a review and share your experience.

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Newbury Building Society Savings reviews (8720)

In branch service review

5
When we arrived and said we wanted to open savings account the lady on counter was not very welcoming and said we needed an appointment. Reviewed on: 31st January 2025

In branch service review

5
Later opening in the afternoon is my only request. Reviewed on: 31st January 2025
Reply from Newbury Building Society Hi, thank you for taking the time to leave us a review, we really do appreciate it. Response date: 3rd April 2025
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Newbury Building Society

In branch service review

5
Very friendly staff in the Hungerford branch. Reviewed on: 31st January 2025
Reply from Newbury Building Society Hi, thank you for taking the time to leave us a review, we really do appreciate it. Response date: 3rd April 2025
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Newbury Building Society

In branch service review

5
Alice and Aimee were most helpful with my savings request. Reviewed on: 31st January 2025
Reply from Newbury Building Society Hi, thank you for taking the time to leave us a review, we really do appreciate it. Response date: 3rd April 2025
Newbury Building Society Logo
Newbury Building Society

In branch service review

5
Friendly, courteous staff, always helpful. Reviewed on: 31st January 2025
Reply from Newbury Building Society Hi, thank you for taking the time to leave us a review, we really do appreciate it. Response date: 3rd April 2025
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Newbury Building Society

In branch service review

5
Very good service, very pleasant staff, helpful. Reviewed on: 31st January 2025

In branch service review

5
Very clear and easy account set-up. Reviewed on: 31st January 2025

In branch service review

5
Helen was very welcoming and explained everything clearly so I understood. Really great advisor. Good interest rates. Reviewed on: 31st January 2025

In branch service review

5
Very helpful and efficient service today with a POA issue from Helen. Reviewed on: 31st January 2025
Reply from Newbury Building Society Hi, thank you for taking the time to leave us a review, we really do appreciate it. Response date: 3rd April 2025
Newbury Building Society Logo
Newbury Building Society

In branch service review

5
Staff exceptionally helpful with activating LPA for parent. Reviewed on: 31st January 2025

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