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Newbury Building Society: Savings reviews

4.88
Based on 8,720 reviews, last reviewed 7th May 2026
80% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Always polite and efficient Always polite and efficient at Didcot branch Reviewed on: 7th May 2026
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Latest lowest rating:

2

I am finding it very difficult to create an account... I am finding it very difficult to create an account on line. Very confusing. Reviewed on: 29th April 2026
Jean B's avatar
Jean B

About this product

Newbury Building Society offer a range of savings accounts.

You can book a savings appointment in branch, over the phone or via video call. If you don’t need support, you can also apply for a savings account online.

Newbury Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Newbury Building Society before, you can also leave a review and share your experience.

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Newbury Building Society Savings reviews (8722)

In branch service review

5
The new layout in the branch is more welcoming and light. The team are always friendly and welcoming. Reviewed on: 31st December 2024

In branch service review

4
The staff are very knowledgeable and efficient with what they do. Reviewed on: 31st December 2024

In branch service review

4
Chloe was very helpful and informative in the opening of my new account. Reviewed on: 31st December 2024

In branch service review

5
Aimee and Chloe were as usual very helpful and very complimentary about my clothes :). Reviewed on: 31st December 2024

In branch service review

5
Fab service in the Hungerford branch. Reviewed on: 31st December 2024

In branch service review

5
Everything was very pleasant as usual and I actually came in for a transaction. Reviewed on: 31st December 2024

In branch service review

5
Always friendly and knowledgeable. Reviewed on: 31st December 2024

In branch service review

4
Vess was professional and understood our savings requirements. However the process of requiring ID because of ome potential link to a political figure made the experience unpleasant. Big plus is a branch in Didcot makes the Newbury more attractive than competitors without a branch in Didcot. Reviewed on: 31st December 2024

In branch service review

5
I like that there is a local branch and the staff are always very helpful. Reviewed on: 31st December 2024

In branch service review

5
Many thanks Helen for your excellent customer service. This is to transfer my exisiting notice cash ISA to the senior monthly ISA. Reviewed on: 31st December 2024

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