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Newbury Building Society: Savings reviews

Name: Savings
Rating: 4.89 (8789 reviews)

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4.89

Based on 8,789 reviews, last reviewed 28th Aug 2026

4% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Customer service is exemplary but isa interest remai... Customer service is exemplary but isa interest remains rather cautious Reviewed on: 28th August 2026

Latest lowest rating:

2

I am finding it very difficult to create an account... I am finding it very difficult to create an account on line. Very confusing. Reviewed on: 29th April 2026

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About this product

Newbury Building Society offer a range of savings accounts.

You can book a savings appointment in branch, over the phone or via video call. If you don’t need support, you can also apply for a savings account online.

Newbury Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Newbury Building Society before, you can also leave a review and share your experience.

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Newbury Building Society Savings reviews (8789)

Phone call to Alton Branch for help.

Initial phone call to Alton Branch, then able to complete transactions by post and online. Reviewed on: 10th January 2025

Reply from Newbury Building Society Hi, thank you for taking the time to leave us a review, we really do appreciate it. Response date: 13th January 2025

Ken was really helpful and explained everything clea...

Ken was really helpful and explained everything clearly. Reviewed on: 7th January 2025

Reply from Newbury Building Society Hi Julia, thank you for taking the time to leave us a review, we really do appreciate it. We will be sure to share your comments with Ken, who will be so pleased to hear them. Response date: 8th January 2025

In branch service review

Friendly staff. Easy access in Thatcham. Reviewed on: 31st December 2024

Reply from Newbury Building Society Hi - we appreciate the time taken to leave us a review, thank you. Response date: 7th January 2025

In branch service review

I like that it is friendly and easy to get to a branch. Reviewed on: 31st December 2024

Reply from Newbury Building Society Thanks for taking the time to leave us a review, we really do appreciate it. Response date: 7th January 2025

In branch service review

Always a pleasure to come into branch. Reviewed on: 31st December 2024

Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we really do appreciate it. Response date: 7th January 2025

In branch service review

When I log into online banking it would be helpful if there was a box on the screen to say how much I had left to save that tax year. Reviewed on: 31st December 2024

Reply from Newbury Building Society Thank you for taking the time to leave feedback - that's a great idea we will pass onto our development team thank you! Response date: 7th January 2025

In branch service review

OK as it is, with no problems to date with accounts. Staff always very helpful and friendly. Reviewed on: 31st December 2024

Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we really do appreciate it. Response date: 7th January 2025

In branch service review

Staff are very helpful, great office, products are easy to understand. Reviewed on: 31st December 2024

Reply from Newbury Building Society Thanks for taking the time to leave us a review, we really do appreciate it. Response date: 7th January 2025

In branch service review

James was very helpful and everything was done with ease. Reviewed on: 31st December 2024

Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we really do appreciate it. We will be sure to share your comments with James, who will be so pleased to hear them. Response date: 7th January 2025

In branch service review

Everything suits our needs. Staff always helpful and friendly. Reviewed on: 31st December 2024

Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we really do appreciate it. Response date: 10th January 2025

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Newbury Building Society: Savings reviews

4% decrease in 5 star reviews

100% decrease in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

2

About this product

Review Newbury Building Society: Savings now

Newbury Building Society Savings reviews (8789)

Phone call to Alton Branch for help.

Ken was really helpful and explained everything clea...

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

Do you have a different Newbury Building Society product?

Want to see more from Newbury Building Society?

Mortgages

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