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Newbury Building Society: Savings reviews

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4.88
Based on 8,722 reviews, last reviewed 8th May 2026
79% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Was late at the Branch. Was late at the Branch. Manager kindly, saw me even I did not have an appointment.. I really appriciate and i had a great welcome. Reviewed on: 8th May 2026
Verified source

Latest lowest rating:

2

I am finding it very difficult to create an account... I am finding it very difficult to create an account on line. Very confusing. Reviewed on: 29th April 2026
Jean B's avatar
Jean B
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About this product

Newbury Building Society offer a range of savings accounts.

You can book a savings appointment in branch, over the phone or via video call. If you don’t need support, you can also apply for a savings account online.

Newbury Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Newbury Building Society before, you can also leave a review and share your experience.

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Newbury Building Society Savings reviews (8722)

In branch service review

4
Had to have an appointment after calling in at the branch so needed two trips. Hoping to have the passbook issued on the day but instead it was posted. Reviewed on: 31st December 2024

In branch service review

5
I find it hard to hear the staff when all the counters are in use. Reviewed on: 31st December 2024

In branch service review

4
Great access to branch with over-the-counter service. Reviewed on: 31st December 2024

In branch service review

5
Friendly and knowledgeable staff. Reviewed on: 31st December 2024

In branch service review

5
Dawn was lovely, so helpful and made everything to do with my savings easy (in Andover). Reviewed on: 31st December 2024
Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we really do appreciate it. We will be sure to share your comments with Dawn, who will be so pleased to hear them. Response date: 13th January 2025
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Newbury Building Society

In branch service review

5
Always get a friendly face and smile in branch. Reviewed on: 31st December 2024

In branch service review

5
Very helpful in dealing with my late wife's affairs. Reviewed on: 31st December 2024

In branch service review

5
I always have a laugh with the staff in the Andover branch. Reviewed on: 31st December 2024
Reply from Newbury Building Society Hi thank you for taking the time to leave us a review, we really do appreciate it. Response date: 15th April 2025
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Newbury Building Society

In branch service review

5
Brilliant, friendly service everytime. Reviewed on: 31st December 2024

In branch service review

5
My experience was great, it couldn't be better. Reviewed on: 31st December 2024

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