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Newbury Building Society: Savings reviews

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4.88
Based on 8,722 reviews, last reviewed 8th May 2026
79% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Was late at the Branch. Was late at the Branch. Manager kindly, saw me even I did not have an appointment.. I really appriciate and i had a great welcome. Reviewed on: 8th May 2026
Verified source

Latest lowest rating:

2

I am finding it very difficult to create an account... I am finding it very difficult to create an account on line. Very confusing. Reviewed on: 29th April 2026
Jean B's avatar
Jean B
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About this product

Newbury Building Society offer a range of savings accounts.

You can book a savings appointment in branch, over the phone or via video call. If you don’t need support, you can also apply for a savings account online.

Newbury Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Newbury Building Society before, you can also leave a review and share your experience.

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Newbury Building Society Savings reviews (8722)

In branch service review

5
Deborah was extremely helpful and knowledgeable. Reviewed on: 29th November 2024

In branch service review

5
We didn't have an appointment but they were still able to fit us in. Reviewed on: 29th November 2024

In branch service review

5
Very easy to understand and accounts are manageable. Reviewed on: 29th November 2024

In branch service review

5
Everyone is always very nice and helpful. Reviewed on: 29th November 2024

In branch service review

5
Staff very friendly and understanding, willing to explain matters in detail several times with patience. Reviewed on: 29th November 2024

In branch service review

5
The staff are very helpful and friendly. Reviewed on: 29th November 2024

In branch service review

5
Super friendly, easy to understand and amazing service!! Could do nothing better. Reviewed on: 29th November 2024

In branch service review

5
Real people in branches. Struggled setting up online. Reviewed on: 29th November 2024

In branch service review

5
Very friendly service but very cold in the branch, perhaps a glass vestibule would help?. Reviewed on: 29th November 2024

In branch service review

5
Staff are always wonderfully courteous and efficient. Reviewed on: 29th November 2024

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