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Newbury Building Society: Savings reviews

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4.88
Based on 8,722 reviews, last reviewed 11th May 2026
79% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Excellent Customer Service Connor was very helpful and gave good advice on the savings account that was appropriate for my circumstances. I would recommend Newbury Building Soc... Read more Reviewed on: 11th May 2026
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Latest lowest rating:

2

I am finding it very difficult to create an account... I am finding it very difficult to create an account on line. Very confusing. Reviewed on: 29th April 2026
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Jean B
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About this product

Newbury Building Society offer a range of savings accounts.

You can book a savings appointment in branch, over the phone or via video call. If you don’t need support, you can also apply for a savings account online.

Newbury Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Newbury Building Society before, you can also leave a review and share your experience.

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Newbury Building Society Savings reviews (8722)

In branch service review

5
Always friendly, helpful and efficient. Reviewed on: 31st July 2024
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In branch service review

5
Friendly staff, always looking forward to going into the branch. Reviewed on: 31st July 2024
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In branch service review

5
The Didcot branch are excellent. The couldn't do much better. Reviewed on: 31st July 2024
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Reply from Newbury Building Society Hi - thank you for taking the time to leave us your feedback about our Didcot branch, we really do appreciate it. Response date: 27th August 2024
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Newbury Building Society

In branch service review

5
Staff are always friendly and helpful. Reviewed on: 31st July 2024
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In branch service review

5
Cannot improve, was business like with efficiency and friendliness. Reviewed on: 31st July 2024
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In branch service review

5
Sensible, old-fashioned, helpful personal service. Reviewed on: 31st July 2024
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In branch service review

4
Things need to be easier to access and move money. All very old-fashioned. Reviewed on: 31st July 2024
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In branch service review

5
Very happy with the customer service. Reviewed on: 31st July 2024
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In branch service review

4
Needs to be quicker and easier access to withdraw and transfer money. Reviewed on: 31st July 2024
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In branch service review

5
Easy to talk to. Some music or background music in branch would be a nice touch. Reviewed on: 31st July 2024
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