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Newbury Building Society: Savings reviews

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4.88
Based on 8,681 reviews, last reviewed 17th Mar 2026
65% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
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0%
See only 1 star reviews
0%

Latest highest rating:

5

Still on the high street They're on the high street still, unlike nearly all other banks/building society's and you can pop in with any questions. Reviewed on: 14th March 2026
Amy Purnell's avatar
Amy Purnell

Latest lowest rating:

2

Confusing and awkward online service I expected a fairly low-tech experience, and I thought I would be comfortable with that. However, the reality of applying for a savings account online... Read more Reviewed on: 17th March 2026
Matt's avatar
Matt
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About this product

Newbury Building Society savings reviews can help you to find out more about life at Newbury Building Society. How easy is it to contact Newbury Building Society? And how friendly are they? Our Newbury Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Newbury Building Society Savings reviews (8681)

In branch service review

5
Difficult to hear through the screen. Reviewed on: 28th June 2024
Verified Member's avatar
Verified Member
Reply from Newbury Building Society Thank you for taking the time to leave feedback - we appreciate it. Response date: 1st July 2024
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Newbury Building Society

In branch service review

5
Like that the branch is on the high street, welcoming staff and can have one-to-one appointment easily. Great advice, well explained with great products to back it up. Feels approachable and helpful, not intimidating. Reviewed on: 28th June 2024
Verified Member's avatar
Verified Member
Reply from Newbury Building Society Thank you for taking the time to leave feedback - we appreciate it. Response date: 1st July 2024
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Newbury Building Society

In branch service review

5
It's always friendly and efficient and the staff are very good. Reviewed on: 28th June 2024
Verified Member's avatar
Verified Member
Reply from Newbury Building Society Thank you for taking the time to leave feedback - we appreciate it. Response date: 1st July 2024
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Newbury Building Society

In branch service review

5
I always get a warm welcome and are treated as a real person. Reviewed on: 28th June 2024
Verified Member's avatar
Verified Member
Reply from Newbury Building Society Thank you for taking the time to leave feedback - we appreciate it. Response date: 1st July 2024
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Newbury Building Society

In branch service review

5
Everyone very clear and helpful. Reviewed on: 28th June 2024
Verified Member's avatar
Verified Member
Reply from Newbury Building Society Thank you for taking the time to leave feedback - we appreciate it. Response date: 1st July 2024
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Newbury Building Society

In branch service review

5
Always friendly and helpful staff. Reviewed on: 28th June 2024
Verified Member's avatar
Verified Member
Reply from Newbury Building Society Thank you for taking the time to leave feedback - we appreciate it. Response date: 1st July 2024
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Newbury Building Society

In branch service review

5
Staff extremely helpful, a refreshing experience these days. Reviewed on: 28th June 2024
Verified Member's avatar
Verified Member
Reply from Newbury Building Society Thank you for taking the time to leave feedback - we appreciate it. Response date: 1st July 2024
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Newbury Building Society

In branch service review

5
Friendly explanations, easy to understand. Not afraid to repeat when asked. Knowledgeable. Reviewed on: 28th June 2024
Verified Member's avatar
Verified Member
Reply from Newbury Building Society Thank you for taking the time to leave feedback - we appreciate it. Response date: 1st July 2024
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Newbury Building Society

In branch service review

5
Everyone is always professional, helpful and friendly, and it's a pleasure to walk into a branch. Reviewed on: 28th June 2024
Verified Member's avatar
Verified Member
Reply from Newbury Building Society Thank you for taking the time to leave feedback - we appreciate it. Response date: 1st July 2024
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Newbury Building Society

In branch service review

5
The staff are friendly and pleasant to deal with. The ability to carry out transactions in branch rather than online is very welcome. Reviewed on: 28th June 2024
Verified Member's avatar
Verified Member
Reply from Newbury Building Society Thank you for taking the time to leave feedback - we appreciate it. Response date: 1st July 2024
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Newbury Building Society

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