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Newbury Building Society: Savings reviews

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4.88
Based on 8,682 reviews, last reviewed 21st Mar 2026
65% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
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0%
See only 1 star reviews
0%

Latest highest rating:

5

So pleased to have been introduced to Newbury B/S by... So pleased to have been introduced to Newbury B/S by a friend, customer care is exceptional, Reviewed on: 21st March 2026
Jeffrey W's avatar
Jeffrey W

Latest lowest rating:

2

Confusing and awkward online service I expected a fairly low-tech experience, and I thought I would be comfortable with that. However, the reality of applying for a savings account online... Read more Reviewed on: 17th March 2026
Matt's avatar
Matt
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About this product

Newbury Building Society savings reviews can help you to find out more about life at Newbury Building Society. How easy is it to contact Newbury Building Society? And how friendly are they? Our Newbury Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Newbury Building Society Savings reviews (8682)

In branch service review

5
Friendly, helpful staff. Kept up-to-date information etc. Branches in many towns too. Reviewed on: 31st May 2024
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Verified Member

In branch service review

5
Opened a fixed rate bond for 1 year. The advisor was very welcoming and explained everything clearly. Reviewed on: 31st May 2024
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Verified Member

In branch service review

5
Friendly and attentive customer service. Patient and very helpful, very good. Reviewed on: 31st May 2024
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Verified Member

In branch service review

5
Dealt with efficiently but did have to wait a while for an appointment. Reviewed on: 31st May 2024
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Verified Member

In branch service review

5
Treated like a customer and not a number. Any chance of your AGM info? Would like more monthly interest options. Don't get too big! Stay mutual. Reviewed on: 31st May 2024
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Verified Member

In branch service review

5
Nice personal service and a good explanation of products and was given very good advice. Reviewed on: 31st May 2024
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Verified Member

In branch service review

5
Always very friendly and efficient and helpful. We shall miss you when we move house. Reviewed on: 31st May 2024
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Verified Member

In branch service review

5
Helpful. Sorted my needs out and new account opened. Reviewed on: 31st May 2024
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Verified Member

In branch service review

4
On the doorstep banking, with a local feel. Like the more modern feel to the recently renovated premises. Reviewed on: 31st May 2024
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Verified Member

In branch service review

5
Fab new branch. Staff gave great service as always. Reviewed on: 31st May 2024
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Verified Member

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