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Newbury Building Society: Savings reviews

Name: Savings
Rating: 4.88 (8723 reviews)

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4.88

Based on 8,723 reviews, last reviewed 12th May 2026

79% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Excellent easy process. Excellent easy process. Nothing was to much bother. Really happy Reviewed on: 12th May 2026

Verified source

Latest lowest rating:

2

I am finding it very difficult to create an account... I am finding it very difficult to create an account on line. Very confusing. Reviewed on: 29th April 2026

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About this product

Newbury Building Society offer a range of savings accounts.

You can book a savings appointment in branch, over the phone or via video call. If you don’t need support, you can also apply for a savings account online.

Newbury Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Newbury Building Society before, you can also leave a review and share your experience.

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Newbury Building Society Savings reviews (8723)

New Bond

I opened a new 'bond' account on-line but wasn't sure that it was the right one. I went into the Abingdon branch where I was treated courteously and efficiently. Reviewed on: 21st June 2024

Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we really do appreciate it. We will be sure to share your feedback with our Abingdon branch team, who will be so pleased to hear it. Response date: 24th June 2024

Hello Newbury Building Society.

I wanted to open a new ISA and transfer and existing one to it. Tasha in Basingstoke was very helpful and set the whole thing into motion for me. This is my first exposure to Newbury BS, and I fell sure it will not be my last. Reviewed on: 20th June 2024

Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we really do appreciate it. We will be sure to share your comments with Tasha in Basingstoke, who will be so pleased to hear them. Response date: 24th June 2024

Friendly and quick service.

Friendly and quick service. I was able to open an account with minimal fuss Reviewed on: 17th June 2024

Reply from Newbury Building Society Thank you for taking the time to leave feedback, we appreciate it. Response date: 17th June 2024

Good Service

Opened the junior ISA at the Andover branch today (15th June) with Ana. Although I didn’t have an appointment she was extremely helpful and opened my son’s account. The account was opened with 30 minutes and Ana was happy to inform me with different products, the different regulations and happy to answer any questions. Reviewed on: 15th June 2024

Reply from Newbury Building Society Thank you for taking the time to leave feedback, we appreciate it. We will be sure to share your comments with Ana, who will be so pleased to read them. Response date: 17th June 2024

Friendly efficient staff and good saving options

A very fast and efficient process to set up 2 savings accounts, as a first time customer. My information was captured accurately and information on savings options was very clear and concise Reviewed on: 15th June 2024

Reply from Newbury Building Society Thank you for taking the time to leave feedback, we do appreciate it. Response date: 17th June 2024

Excellent and helpful

I was given helpful information and accounts were quickly opened. Reviewed on: 14th June 2024

Reply from Newbury Building Society Thank you for taking time to leave feedback Carol, we do appreciate it. Response date: 17th June 2024

Polite and helpful I was told how to move my money w...

Polite and helpful I was told how to move my money who was very patient with me. Reviewed on: 14th June 2024

Reply from Newbury Building Society Thank you for taking time to leave feedback, we do appreciate it. Response date: 17th June 2024

Friendly and helpful staff, pleasant surroundings

Friendly and helpful staff, pleasant surroundings Reviewed on: 14th June 2024

Reply from Newbury Building Society Hi - thank you for taking the time to leave us your feedback, we really do appreciate it. Response date: 14th June 2024

Really helpful advice and excellent service

Really helpful advice and excellent service Reviewed on: 14th June 2024

Reply from Newbury Building Society Hi Alastair - we really do appreciate the time taken to leave us a review, thank you. Response date: 14th June 2024

Excellent customer service

I was taken through my savings options and was listened to when I wanted to make a point or ask questions. Reviewed on: 14th June 2024

Reply from Newbury Building Society Hi Rodney, thank you for taking the time to leave us a review, we really do appreciate it. Response date: 14th June 2024

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